Description

JOB CLASSIFICATION INFORMATION

Position Title Quality Clinic Coordinator

Department Quality

Reports to Quality Clinic Manager

FLSA Status Non-Exempt 

Revision Date May, 2026

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POSITION SUMMARY

The Aviation MRO Quality Clinic Coordinator supports quality assurance activities within the Maintenance, Repair, and Overhaul (MRO) environment. This role assists with tracking quality data, coordinating documentation, supporting audits and investigations, and helping ensure compliance with company and aviation regulatory standards. The ideal candidate is highly organized, detail-oriented, and interested in building a career in aviation quality and operations support.

JOB RESPONSIBLITIES

• Support the Quality team with tracking maintenance discrepancies, corrective actions, and follow-up activities. 
• Assist in maintaining quality records, reports, spreadsheets, and departmental documentation. 
• Help monitor quality metrics and prepare data for leadership reviews and meetings. 
• Coordinate documentation and materials for internal audits, customer visits, and regulatory inspections. 
• Collaborate with Maintenance, Engineering, Planning, Supply Chain, and Safety teams on quality-related tasks and follow-ups. 
• Assist with reviewing paperwork for accuracy and completeness in accordance with company procedures and regulatory requirements. 
• Support continuous improvement initiatives and department administrative activities. 
• Help maintain organized electronic and physical record retention systems. 

Education & Experience:

• High school diploma or equivalent required; Associate degree or technical training preferred. 
• 0–2 years of experience in aviation, manufacturing, operations support, administration, or quality-related environments preferred. 
• Previous exposure to aviation, maintenance operations, or quality systems is a plus. 
• Familiarity with document control, reporting, or compliance processes preferred. 
• Experience working with databases, tracking systems, or ERP software is a plus. 

Knowledge, Skills & Abilities:

• Strong organizational skills with attention to detail. 
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). 
• Strong written and verbal communication skills. 
• Ability to manage multiple tasks and work in a fast-paced environment. 
• Positive attitude with willingness to learn and support cross-functional teams. 

Working Conditions / Environment / Special Requirements

• Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, FAA, DOT, and State and Federal regulations.
• Ability to work in varied types of environments including office spaces, restrooms, warehouses and outdoor areas.
• Ability to work flexible hours and different shifts if required

GENERAL COMMITMENT FOR ALL EMPLOYEES

• Commitment to company values and complies with department norms, policies, directives, and procedures. 
• Strive for continuous improvement to processes and procedures. 
• Honor and protect confidential and proprietary documents and information. 
• Satisfies work schedule requirements. The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned

Physical Requirements:

• Ability to sit, stand and walk for prolonged periods
• Frequently required to stoop, bend, kneel, crouch, reach, climb ladders/step stools
• Must be able to lift, push, or pull up to 15 pounds
• Ability to perform repetitive motions with hands, wrists, and arms
• Ability to work in both indoor and outdoor settings and in varying temperatures
• Must be able to wear protective gear as required or needed (e.g. gloves, mask, safety glasses, etc.)