IT Intern

A

Accuserve Solutions Inc

Posted 3 months ago

Internship

Dayton, Ohio

In Person

Smart Summary

Responsibilities

The IT Intern will support the IT team with day-to-day operations, including hardware and software maintenance and technical troubleshooting. Responsibilities also include installing network equipment, managing IT resources, and providing administrative support through reporting and ticket monitoring.

Qualifications

You have a High School Diploma or equivalent experience and proficient computer skills, including Microsoft Office Suite. You are expected to be a self-directed individual with excellent communication and analytical skills, capable of performing research, troubleshooting technical issues, and installing network equipment.

Must Have Skills for ATS

Microsoft Office Suite

Word

PowerPoint

Excel

network equipment installation

troubleshooting

technical support

hardware maintenance

software maintenance

Job Description

Description

 Who Is Accuserve:

Accuserve is a Managed Repair Experience Company, unifying and humanizing the experience for people simply trying to take care of the things they treasure most. As an integrated community of claims and restoration experts, we're redefining how smart, unified, and human the experience can be to fix what matters most to people in extreme times of need. We are builders, innovators, community leaders, facilitators, connectors, dreamers, keepers, mothers, fathers, sisters, and brothers. We're human too and know what it means to take care of you and your property. 

Job Summary: 

The IT Intern will assist with the day-to-day operation and administrative tasks of the IT Department. They will be exposed to all facets of IT administration.  This is a part-time opportunity, anticipated 20 hours per week.  Candidates must be available to work on-site at our Dayton OH office.

Duties: 

  • Support the IT team in maintaining hardware, software, and other systems
  • Assist with troubleshooting issues and provide technical support
  • Organize and maintain IT resources
  • Perform research and analysis of digital applications and services
  • Provide administrative support by preparing reports, monitoring email and tickets
  • Order supplies, parts, replacement equipment, cables
  • Physically installing network equipment, running cables, moving equipment, labeling devices/cables
  • Other duties as assigned

Requirements

  • High School Diploma required, an Associates or bachelors degree is preferable or the equivalent combination of education, training, and work experience in an IT-related field
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) 
  • Must be 18 years of age
  • Excellent written and verbal communication skills
  • Self-directed and able to work without supervision
  • Energetic and eager to tackle new projects and ideas
  • Strong analytical, critical thinking, problem solving and decision-making
  • Discretion and ability to maintain confidentiality
  • Ability to work in office
  • Reliable high speed broad band home internet 

Other: 

  • Office or Call Center 24/7/365 environment 
  • Business Casual dress
  • Part-time position 

Accuserve’s Human Centric Value Proposition:

Accuserve is built on a foundation of community, fostering valuable connections, and creating an innovative approach to help you navigate the insurance landscape.? Built on culture, grounded in compassion?.

Accuserve Values: 

Communicating and Connecting, Doing the Right Thing, Compassionately Serve, courageously making an Impact and Staying Curious.

A

Accuserve Solutions Inc

Accuserve is a Managed Repair Experience Company, unifying and humanizing the experience for people simply trying to take care of the things they treasure most. As an integrated community of claims and restoration experts, we're redefining how smart, unified, and human the experience can be to fix what matters most to people in extreme times of need. We are builders, innovators, community leaders, facilitators, connectors, dreamers, keepers, mothers, fathers, sisters, and brothers. We're human too and know what it means to take care of you and your property.
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