Dental Customer Service Representative – Hiring Now
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Greater Philadelphia Health Action
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Dental Customer Service Representative – Hiring Now
Greater Philadelphia Health Action
Posted 3 months ago
Full Time
Philadelphia, Pennsylvania
In Person
Smart Summary
Responsibilities
The representative is responsible for greeting patients, answering phones, and registering patients to ensure a smooth office flow. They also handle appointment scheduling and facilitate overall productivity within a congenial working environment.
Qualifications
You are energetic, outgoing, and have the ability to multitask in a fast-paced environment. You possess a high school diploma, at least one year of customer service experience, and are computer literate with Microsoft Office Suite. CPR certification is required.
Must Have Skills for ATS
Microsoft Word
Excel
Outlook
PowerPoint
CPR Certification
Job Description
Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual’s ability to pay. GPHA is one of the largest Dental providers in Philadelphia and Tri-state area. We are presently seeking full-time Dental Customer Service Representatives. Locations include:
- 1401 S. 31st St. Phila., PA 19146
- 432 N. 6th St. Phila., PA 19123
- 4500 - 4510 Frankford Ave. Phila., PA 19124
- 5501 Woodland Ave. Phila., PA 19143
- 1999 W. Hunting Park Ave. Phila., PA 19140
- 640 Snyder Ave. Phila., PA 19148
- 800 Washington Ave. Phila., PA 19147
Qualified candidates are responsible for:
- Pleasantly greeting patients and their guests
- Answering the Telephone
- Registering Patients
- Scheduling Appointments
- Provide a smooth office and patient flow
- Facilitate productivity
- Congenial working environment
Qualified candidates must be ambitious, positive, talented, and friendly possessing the ability to multi-task. We are looking for individuals that want to grow and develop with the division. Traveling and rotating Saturdays are required.
Must be a high school graduate and preferably have at least one year of customer service experience. Dental front desk experience preferred. Computer literate with Microsoft Word, Excel, Outlook, and PowerPoint. CPR Certification required or can be provided. Must possess the ability to interact with people of diverse cultures and languages effectively to obtain necessary information.
Benefits Include:
- Health and Financial Benefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
- Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
- Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education
Join a network that values dedication, balance, and purpose. Visit us at www.gphainc.org
GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
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Greater Philadelphia Health Action
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