Surveillance Agent - Full Time

M Resort

Posted 3 months ago

Full Time

Henderson, Nevada

In Person

Smart Summary

Responsibilities

Observe and report on all casino areas to ensure compliance with gaming regulations and internal policies. Monitor money transactions and record activities in the sports book, count rooms, and cage areas.

Qualifications

You have 6 months of casino gaming experience and possess a High School Diploma or GED with some college-level coursework. You demonstrate knowledge of all phases of gaming operations, casino games, and the ability to identify cheating methods, along with basic knowledge of video equipment.

Must Have Skills for ATS

Synectics VMS

Gaming License

Job Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

MAJOR JOB DUTIES:

Duties include, but are not limited to the following:

  • Observe and report on all areas under surveillance to ensure compliance with the Hotel and Casino’s in-house Regulation “6”, Gaming Control Board Regulations, and in-house gaming policies and procedures.
  • Record and observe casino games, sports book, count rooms, slots, keno, bar areas and casino cage, cashier areas including all money transactions.
  • Know basic strategy of all games and the count(s).
  • Write all necessary incident reports.
  • Communicate with Casino, Cage, Security and Slot Management with any relative information.
  • Rotate all video tapes when necessary.
  • Perform technical maintenance, as required.
  • Present self in a professional manner possessing a team attitude at all times.
  • Must provide courteous and friendly service to all guests, staff and co-workers.
  • Perform related work as requested.

 The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.

BRING US YOUR BEST.

EXPERIENCE: 6 months casino gaming experience.

EDUCATION: High School Diploma or GED and some college level courses. Courses in Protection of Casino Games / Casino Operations and Management is preferred.

SKILLS: Excellent communication skills.  Knowledge of all phases of gaming operations, Casino games (Casino, Cage, Slot Operations, and Casino games), and ability to identify methods of cheating.  Must have basic knowledge of video equipment (Synectics VMS).  Ability to interface with all departments under surveillance, outside law enforcement agencies and Surveillance Information Network.  Full knowledge and understanding of company and department rules, regulations, policies and procedures.  Ability to read, write, and communicate verbally in English.  Ability to perform basic math. Skill in establishing and maintaining effective working relationships with staff and customers. Ability to use common sense in making decisions and determinations regarding irregular activities.                      

CERTIFICATE/LICENSE: Gaming License

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$19.00 Hourly

M Resort

M Resort Spa Casino is located on over 90 acres at 12300 Las Vegas Blvd. S. on the southeast corner of St. Rose Parkway and Las Vegas Boulevard. Situated higher in elevation than other resort-casinos on the Las Vegas Strip, the M Resort provides optimal views of the world-famous Las Vegas skyline from its guest rooms, suites, conference center and restaurants. The resort offers 390 guest rooms and suites, over 92,000 square feet of gaming, seven restaurants and five destination bars, more than 60,000 square feet of meeting and conference space, a state-of-the-art spa and fitness center and a 100,000 square foot events piazza. For more information, visit www.theMresort.com. Find us on Facebook – M Resort Spa Casino. Follow @MResort Twitter. Read our M Point of View Blog.
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