Customer Account Representative

A

Alphabe Insight Inc

Posted 3 months ago

Full Time

Holland, Ohio

In Person

Smart Summary

Responsibilities

The role involves maintaining customer account records and responding to account-related inquiries. The representative will collaborate with internal teams to ensure customer satisfaction and professional communication.

Qualifications

You will be responsible for supporting account coordination and maintaining positive customer relationships. You should possess strong communication and interpersonal skills, be organized and detail-oriented, and demonstrate a customer-focused attitude with a professional demeanor. Basic computer proficiency in email and spreadsheets is required.

Must Have Skills for ATS

email

spreadsheets

Job Description

Company Description

Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry.

Job Description

Introduction

We are looking for a Customer Account Representative to support account coordination and maintain positive customer relationships. This role is ideal for individuals who are organized, customer-focused, and interested in developing professional relationship-management skills.

Responsibilities

  • Assist with maintaining customer account records and updates.
  • Respond to account-related inquiries and requests.
  • Support account follow-ups and administrative processes.
  • Maintain accurate documentation and customer information.
  • Collaborate with internal teams to support customer satisfaction.
  • Help ensure timely and professional communication with customers.

Qualifications

  • Strong communication and interpersonal skills.
  • Organized and detail-oriented mindset.
  • Customer-focused with a professional attitude.
  • Ability to manage multiple tasks effectively.
  • Basic computer proficiency including email and spreadsheets.
  • Entry-level candidates welcome; training provided.

Additional Information

  • Competitive salary
  • Growth opportunities within the company
  • Supportive and professional work environment
  • Career development and hands-on training
  • Stable full-time position
  • Collaborative team culture
  • Modern office environment
  • Compensation: USD 3780 - USD 4475 - monthly
  • A

    Alphabe Insight Inc

    Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
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