P3 Services
P3 Services
Posted 3 months ago
Full Time
Helotes, Texas
In Person
Smart Summary
Responsibilities
The role involves managing inbound and outbound calls to schedule appointments and assist customers with payments and account updates. Additionally, the representative supports dispatch and maintains customer data within ServiceTitan.
Qualifications
You have at least 3 months of customer service or call center experience, strong communication and multitasking skills, and basic computer proficiency. Plumbing industry or ServiceTitan experience is a plus, along with a positive attitude and a team mindset.
Must Have Skills for ATS
ServiceTitan
Google Docs
Google Sheets
Outlook
Job Description
Customer Service Representative (CSR) – Anchor Plumbing Services
Full-Time | Monday–Friday
Anchor Plumbing Services is looking for a friendly, organized, and customer-focused CSR to join our team. This role is responsible for answering calls, scheduling appointments, assisting customers, and helping keep our daily call board full.
Responsibilities
• Answer inbound calls and schedule appointments
• Make outbound follow-up and membership calls
• Assist customers with payments and account updates
• Support dispatch with schedule changes and delays
• Update customer information in ServiceTitan
• Deliver excellent customer service on every call
Qualifications
• 3+ months of customer service or call center experience
• Strong communication and multitasking skills
• Plumbing industry or ServiceTitan experience preferred
• Basic computer skills (Google Docs, Sheets, Outlook)
• Positive attitude and team mindset
Schedule
• Monday–Friday
• Shifts between 7:30 AM–6:00 PM
• Occasional overtime or on-call weekends
Why Join Us?
• Supportive team environment
• Growth and training opportunities
• Fast-paced and rewarding workplace
Apply today and grow with Anchor Plumbing Services!
P3 Services
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