Customer Service Sales Representative

C

Coric Industries LLC

Posted 3 months ago

Full Time

, California

In Person

Smart Summary

Responsibilities

Responsible for selling parts, service, and maintenance programs through active prospecting and cold calling. Manages customer relationships, prepares professional quotes, and provides technical education on equipment operation.

Qualifications

You have a high school diploma or equivalent and intermediate computer skills, with a foundational understanding of equipment maintenance and engine design. You are responsible for preparing sales quotes, prospecting new customers through cold calling, and maintaining contact with existing clients to drive sales of parts, service, and maintenance programs.

Must Have Skills for ATS

Sales quoting

Cold calling

Customer service

Equipment maintenance

Internal combustion engine design

Forklift certified

Job Description

The Product Support Salesperson is responsible for performing general and specific sales of parts, service, and maintenance programs and selected warehouse products to the highest industry standards.

Salary + Commission

Essential Duties and Responsibilities: include the following and other duties as assigned:

  1. Prepare professional sales quotes, with accurate pricing and required background materials to sell parts, service and selected warehouse products.
  2. Secure proper authorization from Management for quotes and non-standard transactions 
  3. Actively prospect geographical territory for new customers, this will require regular “cold calling”.
  4. Consistent contact with existing customer base to secure Service Contracts and parts business.
  5. Provide service to all customers regardless of territorial location, provide leads for all J.M. services and products 
  6. Parts delivery and pick up as needed or requested
  7. Manage all equipment deliveries of equipment to help secure service contracts 
  8. Educate customers on operation, charging and maintenance of all equipment
  9. Assist Rental Department and Collections Department as needed
  10. Participate in Saturday Service Department staffing responsibilities 
  11.  Accountability to management in the form of daily activities, call sheets, prospecting, goal setting and minimum performance standards as stated in the salesman’s agreement.
  12.  Accurately manage customer list, maintain and build database.

Educational Requirements: 

  • High School diploma or equivalent
  • Intermediate computer skills required
  • Rudimentary knowledge of equipment maintenance procedures, and internal combustion engine design. 

Physical Requirements: must be able to meet the following physical demands

  • Walk, stand, sit, bend, stoop, reach, push, pull, squat, kneel, twist, and lifting requirement to a maximum of 75 lbs. 

Other Requirements: 

  • Forklift Certified (or ability to be certified)
  • Valid California Driver’s License 
  • Ability to work independently
  • Good Communication and Customer Service Skills 

We offer:

  • Competitive compensation and company vehicle
  • Generous benefits package including medical, dental, vision, and life insurance
  • 401k with Company Match and profit sharing
  • Paid vacation, sick, and holidays

C

Coric Industries LLC

Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria