Member Service Representative

N

NECHES FEDERAL CREDIT UNION

Posted 3 months ago

Full Time

Lumberton, Texas

In Person

Smart Summary

Responsibilities

Process member financial transactions including deposits, withdrawals, and loan payments. Educate members on products and services while maintaining an accurate cash drawer.

Qualifications

You have a High School diploma or equivalent and at least 6 months of cash handling experience. You are able to balance a drawer, process various financial transactions, and support the credit union's mission and values.

Must Have Skills for ATS

cash handling

balancing drawer

transaction reports

Job Description

Our Member Service Representatives deliver exceptional service while assisting members with their financial needs. They use their knowledge and pro-active problem-solving skills to educate members about our products and services. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.

ADDITIONAL REQUIRED QUALIFICATIONS:

  • High School diploma or equivalent 
  • 6-months cash handling or equivalent experience
  • Ability to work well in a team environment and support the credit union’s mission and values
  • Dependable; punctual and regular attendance

JOB SUMMARY:

  • Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, credit card cash advances etc.
  • Issuing money orders, cashier checks, and hunting/fishing license tags
  • Responsible for balancing drawer
  • Completing various transaction reports

Classification: Non-Exempt

Location: Lumberton

Hours: Scheduled for 40-hours per week between the hours of 

Monday through Thursday 8:15AM to 5:15PM

Fridays 8:15AM to 5:15PM or 9:15AM to 6:15PM

Rotating Saturdays 6:45AM to 10:15AM

N

NECHES FEDERAL CREDIT UNION

Neches Federal Credit Union has a deep history with roots that have been serving members of Southeast Texas since the early 1940’s. Just as the Neches River connects and links our neighboring cities, Neches FCU is the heartbeat of financial service, touching and strengthening our community.
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