Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation’s #1 family-owned and operated organization is hiring a Call Center Representative to join our Business Development Center Team.

The Call Center Representative acts as the communication link between the customer and automotive dealership. The Call Center Representative is responsible for confirming and rescheduling service appointments via outbound calls.

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
401(k)
401(k) matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance

Responsibilities

Follow script and guidelines on each and every phone call
Master Power Tracks and use appropriately
Ensure phones are not left unattended during scheduled shift
Maintain high levels of guest satisfaction and client retention by taking full ownership of each guest’s experience, leaving a lasting positive impression on behalf of the company

Qualifications

Outstanding interpersonal and communication skills.
Previous experience in a call center, retail or customer service is preferred.

Pay: $20 - $20/ hour

We attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.

We are an Equal Opportunity Employer

Following his father’s footsteps as a “rising star,” Ted Jones had a clear vision of the expansion direction he wanted his business to venture to. In 1991, Jones purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach, setting his plan in motion to create one of the nation’s largest Mercedes-Benz centers. After completing construction and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the growing 18 dealerships that make up the Fletcher Jones Fine Family of Dealerships, today. The strength of our team comes from respecting our differences and our mutual trust. At Fletcher Jones, we set the standard by consistently producing outstanding results through a commitment to continuous and never-ending improvement. That is why we pursue dynamic change and drive it by encouraging creativity and individual initiative. Our team thinks, communicates, and acts in a manner that exemplifies personal and professional excellence. We believe that, in the end, it’s always the extraordinary efforts of our team members working together, that makes great things happen. For employment opportunities, please visit: https://bit.ly/3OeOuz3

Customer Service Call Center

Customer Service Call Center

Boost Your Interview Chances