Description, Responsibilities & Essential Functions 

The Maintenance Assistant role carries out general/preventive Maintenance and Housekeeping responsibilities within our Residential Safe Havens and Transitional Housing Program. They will perform heavy janitorial duties, provide upkeep of our facilities and grounds, assist in any large annual cleaning assignments, and at times, they may assist with picking up and delivering any received in-kind donations. All responsibilities are expected to be delivered satisfactorily, with a customer service focus and are implemented according to our mission and vision and according to Agency standards.

To perform this job successfully, an individual must be able to accomplish a variety of Preventative maintenance, janitorial and work order requests/tasks to keep the facilities, common areas, grounds and un/occupied rooms or apartments in excellent operating condition. These include but are not limited to:

• Plumbing (Snaking kitchen and bathroom drains, minor toilet repairs i.e. unclogging toilets/sinks, changing/replacing flappers or handles, installing washers, etc.)
• Painting (spackling, drywall patchwork, light painting)
• Electrical (installing/changing switch plates, light fixtures, florescent light bulbs etc.)
• Upkeep of grounds (Heavy trash removal /shoveling sidewalks and pathways, etc.)
• Janitorial (dusting, spot cleaning, deep cleaning/sanitizing community areas, office spaces, bathrooms, laundry spaces, and Children's Team space)
• Floor Care (stripping, waxing, buffing, dry/wet mopping of floors, shampooing and vacuuming rugs/carpets)
• Prepare client's bedroom and/or apartment units during turnover, including deep cleaning before new residents move in and after residents leave. 
• During turnover or repairs, tasks may include general repairs, moving heavy furniture and appliances (dresser, bed, stove, fridge etc.), window and screen repairs, blind installation, painting/patchwork, repairs, replace or update door locks, and related tasks.

Job Demands
Typical methods of performing the job's functions require the following physical demands:

• Climbing and balancing
• Significant stooping, kneeling, crouching, and/or crawling
• General physical exertion
• Significant heavy lifting, carrying, pushing, and/or pulling
• Exposure to cleaning chemicals
• This position is sometimes performed in outside weather conditions including heat, cold, snow and rain

What WAA Can Offer You and What You'll Love About WAA
Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, Medical, Vision, Dental, PTO for Vacation, Personal, Holidays, accrual of Sick Days, & more

The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA’s Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism

Qualifications:
In this role, you must have general knowledge of:

• Basic Plumbing
• Basic Electrical
• Basic Installation
• Basic Painting & Drywall
• Appliance Repair
  

Requirements & Preferred Qualifications

• A High School Diploma or the equivalent
• Previous experience in general and preventative light Maintenance
• Previous experience janitorial and/or housekeeping (experience in a residential setting, strongly preferred)
• Knowledge of cleaning standards
• Valid Driver's License & passing of MVR (Motor Vehicle Driving Record Search)
• Demonstrated ability to work effectively with a diverse population
• Demonstrated ability to work effectively as a team member
• The ability to read, understand and communicate in English
• Demonstrated commitment to service of others is required
• Bilingualism or conversational in language in addition to English is strongly preferred.
• Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (any expenses paid by employer)

Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy.

Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse’s hiring decisions are based on merit, qualifications, and business needs.