Join Our Team at Kahala Nui – considered to be Hawaii’s Premier Senior Living Community! Kahala Nui is seeking a Full-Time Front Desk Associate to be the welcoming face of our community! This role is a key part of our Resident Services team, providing exceptional service to residents, guests, and staff while supporting our philosophy of Malama. Typical availability: Sunday - Saturday; Evening (11:45PM - 8:15AM) Training will occur across all shifts, including Day (8:00AM-4:30PM) & night (4:00PM-12:30AM) Evening shift differential: +$0.54/hour (4:30PM - 12:30AM) Night shift differential: +$1.11/hour (12:30AM - 8:00AM) POSITION SUMMARY: As part of our Resident Services team, the Front Desk Associate (FDA) provides excellent customer service to all guests, Residents, and staff following Kahala Nui Senior Living's philosophy of Malama. FDAs respond to all inquiries, requests, and emergencies in a timely and professional manner. They also coordinate Kahala Nui's Emergency Response system and procedures, and act as a First Responder as necessary for emergency calls and medical response. As part of these duties, FDAs perform clerical duties for documentation and reporting purposes and may need to administer CPR or First Aid as necessary. FDAs also guide visitors and guests through the facility. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equivalent experience or education may be substituted at the hiring manager’s discretion for educational or work experience requirements. REQUIRED QUALIFICATIONS:

High school diploma or equivalent
Typing speed of at least 40 WPM
Proficient with computers, telephones, and 2-way radios; familiarity with Outlook, Word, Excel a plus
Proof of annual tuberculosis clearance by hire date
Must be available to work varied days, including weekends and holidays
Maintain current CPR/First Aid/AED certification and confident in using these skills
Valid driver's license with clean driver's abstract.
Complete vehicle training with Kahala Nui’s Transportation Coordinator to safely drive residents
Willingness to train on day, evening, and overnight shifts before settling into assigned schedule.

PREFERRED QUALIFICATIONS:

Minimum of 1 year of customer service experience, preferably in hospitality.

BENEFITS:

FREE Medical, Drug and Vision Insurance
FREE Life and AD&D Insurance
FREE on-site parking or FREE monthly bus pass
FREE on-site fitness center
Company matched 401(k)
Discounted Associate meals and services on-site
Flexible Spending Accounts (FSA)
Eligibility to apply for Kahala Nui college scholarships
and much, much, more!

Kāhala Nui is a vibrant retirement community, ideally situated in one of the most desirable neighborhoods in Honolulu, Hawaii. Spread across a six-and-a-half-acre garden campus, Kāhala Nui offers gracious, island-style living with well-appointed residences and quality residential services and amenities. Here, the island tradition of 'ohana is honored, and a true sense of family and community guides daily lifestyle choices. Residents at Kāhala Nui also enjoy the security of Life Care, a holistic approach to senior living that integrates a wellness-centered lifestyle with the peace of mind of onsite continuum of care choices at Hi'olani Care Center. Employment Opportunities - Associates are the foundation of the Kāhala Nui and Hi'olani Care Center 'ohana. They help to create a positive environment, in which teamwork, community, and the spirit of aloha thrive. The Kāhala Nui work culture promotes life-long learning opportunities, professional development, and a healthy work-life balance. To apply, send a resume to: Human Resources 4389 Malia Street Honolulu, HI 96821 employment@kahalanui.com / Fax: 808.218.7026 / Employment Hotline: 808.218.7400

Front Desk Associate (Night Shift)

Front Desk Associate (Night Shift)

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