PATIENT ACCESS REPRESENTATIVE

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PSN Services LLC

Posted 3 months ago

Full Time

Plano, Texas

In Person

Smart Summary

Responsibilities

The Patient Access Representative manages patient admittance, dismissal, and insurance billing processes. They are responsible for recording patient data, coordinating care priority, and handling financial transactions.

Qualifications

You have a high school diploma or GED and strong computer skills, including proficiency in MS Office and Electronic Medical Records (EMR) systems. Your role involves greeting patients, accurately recording data, managing insurance information, and maintaining medical records to ensure efficient patient access and administrative processes.

Must Have Skills for ATS

MS Office

EMR

Job Description

About Legent Health

At Legent Health, our mission is simple yet profound: “To provide first-class health care that puts YOU first.”

Our vision reflects our commitment to excellence: “Through robust physician partnerships, become a nationwide leader in compassionate, quality healthcare focused on the patient and available to everyone.”

Our values, also known as our brand pillars, define how we stay true to our identity in the healthcare industry and the communities we serve. These values are central to everything we do:

  • Respect: We honor the time and trust of both patients and physicians by delivering organized, efficient services that ensure a seamless healthcare experience.
  • Service: We are committed to highly personalized care for patients, their families, and the physicians who serve them, driving optimal outcomes for all.
  • Leadership: We strive to be a trusted leader through innovation, clear communication, and unwavering dedication to excellence across our employees and partners.

Joining Legent Health means being part of a team that lives these principles every day, as we build a future focused on compassionate, quality care.

About the Role

The Patient Access Representative is an administrative assistant who is responsible for helping patients gain access to medical treatment facilities. Critical requirement is in communicating well with members of the public and accurately recording data. In a medical setting, a patient access representative processes the information required for admittance, dismissal, and insurance billing. 

POSITION’S ESSENTIAL RESPONSIBILITIES: 

  • Greets patients and their caregivers and records pertinent information into a computer database. 
  • Records insurance information and obtains pre-approval for treatment if needed. 
  • Relays information between patients and other staff members and provides them with updates as needed. 
  • Prioritize the order of care so that the most critical patients are seen first. 
  • Keeps paper and electronic medical records, and updates these records as needed. 
  • Provides information to insurance companies to assist with billing. 
  • Assists patients during checkout, and ensures they have post-treatment instructions if required. 
  • Refers individuals to outside agencies when unable to meet their needs. 
  • Calculates payment information, accepts funds, and credits accounts accordingly. 
  • All other duties as assigned. 

EDUCATION AND EXPERIENCE REQUIREMENTS: 

  • High School Diploma or GED required. 
  • Strong computer skills in MS Office/Windows (Word, Excel, Outlook, and EMR). 

Why Join Legent Health?

Legent Health fosters an environment where team members are empowered to deliver exceptional care while growing professionally within a supportive, values-driven culture.

We Offer:

  • Competitive salary and performance incentives
  • Comprehensive benefits package 
  • Paid time off and wellness programs
  • Career development and training opportunities

Equal Employment Opportunity (EEO) Statement

Legent Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.

I-9 and E-Verify Compliance:
 Employment eligibility will be verified through the U.S. Department of Homeland Security’s E-Verify system. All applicants must provide valid documentation to establish identity and authorization to work in the United States, as required by federal law.

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PSN Services LLC

Legent Health is a progressive healthcare system that champions patient-centric, best-in-class care. Through a partnership model with physicians, we empower our teams to deliver high-quality, personalized healthcare in orthopedics, spine care, pain management, and ear, nose, and throat. We leverage our deep expertise in managing hospitals and ambulatory surgical centers to deliver exceptional outcomes. Our goal and commitment to our communities is to redefine the patient experience and improve healthcare delivery. We partner with physicians to create state-of-the-art facilities that blend advanced technology and innovative procedures. We stand by not only being able to meet but to exceed the expectations of our patients, families, and communities we serve. We are proud to provide a seamless care experience that prioritizes patient comfort and safety. We take pride in our team of highly skilled and dedicated healthcare professionals who work tirelessly to provide tailored care. Committed to continuous improvement, we embrace advancements in medical care to deliver cutting-edge treatment options. Our facilities are located across Texas and Florida, and we are continuously expanding. Each facility is designed to promote healing and comfort, with an emphasis on quality and efficiency. With a strong commitment to community health, we strive to make a significant contribution to the well-being of the communities we serve. At Legent Health, we believe that patient satisfaction goes beyond medical care. Our team is committed to creating a warm and welcoming environment that makes each patient feel valued and cared for. We believe in treating each patient as a unique individual with specific healthcare needs. We’re dedicated to continuing to transform the healthcare landscape by delivering personalized, high-quality care to each patient. Your health, our priority.
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