Service Rep (3) CDL Class A Evenings position

H

Hensley Beverage Company

Posted 3 months ago

Full Time

Chandler, Arizona

In Person

Smart Summary

Responsibilities

The Service Rep will drive a CDL truck to deliver products to customers, restock and rotate products, and maintain positive customer relationships. They will also handle transactions and resolve service complaints.

Qualifications

You have a valid Arizona Commercial Driver's License (CDL) Class A and a clean driving record, along with the ability to lift up to 165 lbs. You are customer-service oriented and possess good communication skills to build positive relationships with clients and resolve complaints.

Must Have Skills for ATS

CDL Class A

AZDOT vehicle inspection

Code date reading

Job Description

CDL OPERATOR

Hensley Beverage Company is a multi-generational, family-owned, local Arizona beverage wholesaler that distributes a wide portfolio of beverages, including Anheuser-Busch InBev (ABI) beers, top selling local and regional craft beers, premium non-alcohol beverages, and an extensive assortment of award-winning fine wines and spirits. We maintain a fine lineup of world-class products, and even more importantly, a strong team of world-class people.

Position Summary:

We are looking for a full-time customer service-oriented service representative. As a CDL Operator (CDL Delivery Driver Trainee), you will drive a CDL truck and/or tractor-trailer along an established route to deliver products to customers. Duties include restocking and rotating our products while putting away delivery loads at assigned accounts, establish, and maintain positive relationships with customers and accounts, resolve service complaints and special customer requests.

*IMPORTANT* CDL Class A Evenings position

As a new CDL Driver with Hensley, you will begin your career in training as a CDL Operator (CDL Delivery Trainee) and start as an hourly non-exempt (eligible for overtime) employee. The training period is typically 30-90 days but may vary based on individual performance and training progress.

Upon successfully completing the training period, you'll be promoted to a CDL Delivery Driver role and be assigned to a route. Additionally, you will transition to an exempt salary (ineligible for overtime) position. With your salary, you will also be eligible for various incentive programs, including a monthly safety bonus and weekly performance bonuses.

Interested in learning more about Hensley Beverage? Follow the link below: https://hensley.com/

Position Responsibilities may include, but not limited to:

  • Performs a pre-trip and post-trip vehicle inspection as required by AZDOT.
  • Verifies product load-out prior to leaving plant, then drives to deliver product to customer's place of business, collects money and checks from customers, makes change, records transactions on customer receipt and obtains customer signature on receipt acknowledging pickup or delivery.
  • Endorses all checks from accounts and keeps monies received in a safe, secure place.
  • Work with Operations Leadership to service accounts; greet customers, refill/rebuild backstock, shelves and displays; prefill and build displays for weekly ad set-up
  • Places product in the appropriate place at the account, picks up empty containers/kegs or beer as instructed or required as part of the daily delivery procedure.
  • Ensures rotation of back stock and displays during delivery.
  • Makes suggestions to meet customer's needs and emphasizes selling points of product.
  • Listens to and resolves customer complaints.
  • Upon returning to the warehouse, verifies load-in and reconciles monies received with product sold.
  • Communicates with management to report competitive activity on route.
  • Check inbox daily for invoices, memos, or other pertinent company information.
  • Maintains proper maintenance and cleanliness of all Operational equipment.
  • Follows safety protocol and training while always maintaining safety measures

Required Skills and Experience:

  • Must be at least 19 years of age or older
  • Maintain a current/valid Arizona Commercial Driver’s License
  • Must have a clean driving record
  • Good communication skills and cheerful disposition
  • Excellent customer service
  • Must be able to work well with others
  • Ability to interact with diverse personalities
  • Ability to read code dates proficiently
  • Frequently required to lift and/or move up to (50) lbs. for package product and up to (165) lbs. for keg product
  • Must be able to work holidays
  • Must have reliable transportation to and from work
  • Must have a cell phone with data capability, we will provide cell phone allowance
  • Previous beverage industry experience is helpful, but not necessary

Hensley Benefits:

  • Medical, Dental, and Vision insurance plus EAP, 401K, Tuition Reimbursement
  • PTO - Paid time off
  • Safe Ride Home- Cab ride or UBER reimbursement

H

Hensley Beverage Company

Founded in 1955, Hensley Beverage Company is one of the largest privately held companies in Arizona. Hensley offers a very diverse and first- rate portfolio of Anheuser- Busch products, import and craft beers, fine wines, spirits, specialty beverages, energy drinks, water, and teas. Our Mission While preserving trusted partnerships with our employees, customers, community, and our supplier partners; we strive to cultivate new ones and exceed expectations…with the finest team in the industry. Our Vision Through tradition, innovation, and superior service, Hensley will remain the market leader in beverage distribution delivering an expanded portfolio of world- class products as diverse as the communities we serve.
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