Resident Services Coordinator

Ebenezer

Posted 3 months ago

Full Time

Roseville, Minnesota

In Person

Smart Summary

Responsibilities

This role provides administrative support to the community, focusing on nursing staff scheduling, payroll assistance, and training record maintenance. Additionally, the coordinator manages resident communications, billing tasks, and provides marketing support for prospective residents.

Qualifications

You have a vocational school or associate degree and at least 1 year of related experience. Previous experience working with Eldermark and Educare, along with Health Unit Coordinator training, is preferred.

Must Have Skills for ATS

Eldermark

Educare

Health Unit Coordinator

Job Description

Job Overview

This position provides a wide range of administrative support to the community. May also serve as main receptionist for the community.

Responsibilities

  • Maintain nursing staffing schedule for community (if applicable)
  • Updates master nursing schedules as needed.
  • Communicates staffing schedule changes.
  • Communicates to Director of Health Services (DHS) open blocks/positions.
  • Posts the daily schedule in a common area/space.
  • Determines PPL eligibility and in consultation with the DHS approves or denies based on community policy.
  • Determines staffing needs/open shifts.
  • Communicates open shifts and takes necessary steps to fill shifts promptly.
  • Approves/denies employees schedule trades.
  • Notifies DHS of status changes and permanent schedule change request.
  • Document attendance/tardiness reports, notifying DHS of individuals requiring disciplinary action.
  • Participates in on-call staffing rotation (if applicable)
  • Coordinates Administrative functions
  • Assists DHS with E-Time (Payroll) for nursing dept employees.
  • Assists DHS in tracking education compliance to ensure that all documentation is in place (Educare, supervisory visits)
  • Assists DHS with scheduling new employee interviews
  • If applicable, may assist with new hire paperwork
  • Assists with new hire personnel file set up
  • Coordinates Training and Maintains Records
  • Coordinates new employee training on the Friday after NEO.
  • Enters and reviews completed training and reports issues to the DHS.
  • Assigns annual Educare training.
  • Reviews Educare for all departments reporting issues to the appropriate supervisor.
  • Assists with billing, accounts receivable and accounts payable (if applicable)
  • Enters charges for miscellaneous services as assigned.
  • Ensures paperwork for long term care insurance plans is completed as requested by the resident and invoices are sent
  • Assists with processing deposits
  • Assists in process Accounts Payable
  • Assists with confirming services (audits, charges) to ensure accuracy in Eldermark
  • Coordinates Resident Communication
  • Schedules care conferences
  • Maintains Resident Directories
  • Coordinates providers that come on-site for services such as podiatry and physicians.
  • Assists DHS with resident correspondence.
  • Provides marketing support as requested by collecting information from prospective residents and may provide tours for prospective residents.


Required QualificationsPreferred Qualifications

  • Vocational School or
  • Training or Associate Degree
  • 1 year of related experience
  • Previous experience working with Eldermark and Educare
  • Health Unit Coordinator training

Benefit Overview

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:http://www.ebenezercares.org/employee-benefits


Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Ebenezer

Ebenezer is Minnesota’s leading senior living operator that has provided services and care to older adults for over 100 years. The care, programs and culture of the communities and programs that we manage are guided by Ebenezer’s mission, values and signature Cornerstones. Ebenezer helps older adults and others make their lives more independent, healthful, meaningful and secure. With our partners at Fairview Health Services, Ebenezer provides access throughout Minnesota, Iowa, Wisconsin, and Florida to a full range of senior housing options, community-based programs and medical care. Ebenezer Fairview is a not-for-profit senior health care service in Minnesota. Fairview is redefining the delivery of health care through an integrated health network, providing care from prevention and disease management to treatment of the most complex of life-threatening injuries and illnesses. Fairview's mission is to improve the health of the communities we serve. We commit our skills and resources to the benefit of the whole person by providing the finest in health care while addressing the physical, emotional and spiritual needs of individuals and their families. We further pledge to support research and education efforts of our partner, the University of Minnesota and it's tradition of excellence. Ebenezer enthusiastically encourages every member in our communities to learn and grow no matter their age or ability. We are a compassionate and trusted ally to everyone we serve and are dedicated to enriching their lives to the fullest.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria