Virtual Assistant – Hiring Now

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Greater Philadelphia Health Action

Posted 3 months ago

Full Time

Philadelphia, Pennsylvania

In Person

Smart Summary

Responsibilities

The role involves managing patient scheduling, extracting vaccine information from EHR systems, and assisting with Telehealth registration and triage. Additionally, the assistant provides patient education, handles pre-certification for diagnostic procedures, and performs general front-office clerical duties.

Qualifications

You have a high school diploma or GED, at least one year of experience in a medical setting, and the ability to type at least 60 words per minute. You can interact compassionately and effectively with patients while gathering information and making independent decisions. Bilingualism is a plus, though not required.

Must Have Skills for ATS

EHR

typing

Telehealth

Job Description

We know that many in our healthcare community have been affected by recent workforce changes. At Greater Philadelphia Health Action, Inc., we are dedicated to creating opportunities where your compassion and skills continue to make an impact. GPHA, a non-profit organization that was founded in 1970, is hiring Full-time Virtual Assistant Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations:
  • Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146
  • Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123
  • Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124
  • Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140
  • Southeast Health Center, 800 Washington Ave. Phila., PA 19147
  • Woodland Ave Health Ave, 5000 Woodland Ave. Phila., PA 19143

Candidates must obtain a high school diploma (or GED) and at least one year's experience working in a medical setting and be able to type at least 60 words per minute. Able to interact with people compassionately and effectively while gathering necessary information, making independent decisions, and working well with others. Bilingual is desired but not required.

Specific Responsibilities and duties include proficiency in extracting vaccine information from Electronic Health Record (EHR) systems and performing various scheduling and tracking tasks for any pending lab work, immunizations, and referrals. Assist with Telehealth registration and triage. Assist patients by providing education and preparation for procedures related to referrals and obtaining pre-certification authorization codes for diagnostic procedures. Schedule patients with internal providers accurately, complete clerical and clinical tasks from EHR task boxes, and participate in care gap closure projects. Providing backup coverage for site patient-centered representatives as needed. Operates the paging/telephone system if needed. Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially. Attend all mandatory staff development/training sessions and staff meetings. Enter and update patient's demographic information accurately and timely. And perform other duties as assigned by the supervisor.

Benefits Include:

  • Health and Financial Benefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
  • Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
  • Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education

GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Join a network that values dedication, balance, and purpose. Visit us at www.gphainc.org 

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Greater Philadelphia Health Action

Greater Philadelphia Health Action, Inc. (GPHA) is a non-profit organization dedicated to providing high-quality medical, dental, behavioral health, pharmacy, and child development services. Through our network of eleven community health centers, school-based health suites, and a child development academy, we offer culturally and linguistically appropriate comprehensive services to populations within medically underserved areas of Philadelphia and its surrounding regions. Since 1970, GPHA has been a champion of compassionate and affordable healthcare services for families. We are committed to excellence, and our healthcare professionals are among the best in their fields, providing a continuum of care. GPHA’s federally qualified health centers cater to the entire family—infants, teens, adults, and seniors—with superior ambulatory and behavioral health staff. Our foundation is centered on the "whole" person—body and mind—providing a "Total Healthcare Home" for the communities we serve. Proving healthcare services to over 85,000 patients in the Greater Philadelphia area, we make a difference by promoting preventive healthcare and addressing issues such as: Acute and Chronic Disease Management Alcohol and Substance Addiction HIV/AIDS and Sexually Transmitted Diseases Low Birth Weight in Newborns Asthma Hypertension Diabetes Heart Disease Mental Health Disorders Poor Oral Health GPHA is accredited by the Joint Commission in both Ambulatory and Behavioral Healthcare, as well as, recognized by the National Committee for Quality Assurance as a Patient Centered Medical Home.
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