Houseperson Housekeeping

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Hyatt House Rochester - RSTXR

Posted 3 months ago

Full Time

Rochester, Minnesota

In Person

Smart Summary

Responsibilities

Maintains cleanliness of hotel public spaces and supports the housekeeping team by managing linens and supplies. Responds to guest requests and ensures all back-of-house areas meet safety and sanitation standards.

Qualifications

You have previous housekeeping experience in a hotel environment and the ability to communicate verbally and in writing to follow job duties. You can tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs, as well as exposure to cleaning solutions and the ability to push up to 75 pounds and lift/carry up to 25 pounds.

Must Have Skills for ATS

SDS

Job Description

Description

The Housekeeping Houseperson supports the housekeeping team by maintaining cleanliness in public spaces, assisting Room Attendants, and ensuring supplies and equipment are properly stocked and delivered. This role is essential for keeping both guest-facing and back-of-house areas clean, safe, and inviting.  

  • Clean and maintain hotel public areas, including lobbies, hallways, elevators, restrooms, fitness center, and other common spaces (interior and exterior). 
  • Assist Room Attendants by stripping linen from vacated guest rooms. 
  • Collect and remove soiled linens, trash, and recyclables from guest floors and housekeeping carts. 
  • Restock housekeeping closets and ensure supplies are organized and ready for use. 
  • Respond promptly to guest requests (extra linens, cribs, rollaway beds, etc.) and deliver items courteously. 
  • May set up and break down meeting/event rooms as assigned. 
  • Maintain cleanliness and safety of service areas, including storage rooms and housekeeping workspaces. 
  • Report maintenance or safety issues immediately (e.g., spills, broken equipment, lighting). 
  • Follow all hotel safety, security, and sanitation procedures. 
  • Provide courteous and professional service when interacting with guests and co-workers  
  • Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS). 
  • Comply with hotel security, fire regulations and all health and safety legislation. 
  • Assist other departments wherever necessary and maintain good working relationships. 
  • Other duties as assigned by management.  

Requirements

Requirements:

  • Previous housekeeping experience in a hotel environment highly desired.   
  • Ability to communicate verbally and in writing to follow job duties.   
  • Ability to work varied schedule as necessary including weekends and holidays.  

Physical Requirements:

  • Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.  
  • Must tolerate exposure to cleaning solutions. 
  • Must be able to push up to 75 pounds, lift and carry up to 25 lbs.  
  • Must be able to visually inspect public areas to ensure adherence to standards.  

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Hyatt House Rochester - RSTXR

At HYATT House Rochester Mayo Clinic Area, you're not just a guest, you're a welcome resident. Experience fully-equipped studios and one-bedroom suites within walking distance to Mayo Clinic, and the comforts and conveniences that make your travel time just a little bit easier. Kitchen Suites Fully equipped kitchen Complimentary wired and wireless Internet access Complimentary remote printing to Business Center Comfortable bed and flexible, spacious work area Accessible rooms and customizable amenities Life Around the House For visits of 30 days or longer, our House Hosts will work with you to personalize an extended stay Pet-friendly Same-day dry cleaning and 24-hour laundry room Complimentary shuttle service to and from Mayo Clinic On-site parking for your convenience Munch and Mingle Breakfast is always on us and chock-full of flavor and variety Try our new H Bar Sip + Savor menu for delicious home-cooked comforts Our 24-hour Guest Market is perfect for grab-and-go shopping without the hassle Our Kitchen Suites and outdoor grills make the comforts of home convenience accessible Spaces and Places Plush public spaces and a 4th floor outdoor terrace overlooking the city 24/7 Business Center Relax and soak away the stress in our pool 24/7 fitness center featuring Cardio Theatre Over 1,500 square feet of indoor and outdoor meeting and event space Within walking distance to Mayo Clinic, local restaurants and bars, shopping, Central Park, Peace Plaza, and walk/bike trails. Hyatt House Rochester Mayo Clinic Area is waiting to welcome you. Come on inside. Now booking for January 2021, email hhrochester@ingrouphospitality to learn more.
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