Description

Marketing Associate

The Marketing Associate plays a key supporting role in the execution of marketing and administrative initiatives for Pennsylvania Lumbermens Mutual Insurance Company (PLM). This position provides operational, organizational, and creative support to the marketing team, ensuring the seamless execution of campaigns, communications, and day-to-day departmental activities. The Marketing Associate contributes to strengthening brand presence, maintaining data integrity, and supporting internal and external stakeholder engagement. This role is ideal for an early-career marketing professional who enjoys a mix of administrative coordination and creative work, and is eager to build experience in a relationship-driven, B2B environment.

Company

Pennsylvania Lumbermens Mutual Insurance Company (PLM) is America’s oldest and largest insurance company dedicated to protecting wood-related businesses such as lumber and building material dealers, wood product manufacturers, and sawmills. Headquartered in Center City, Philadelphia, PLM has been recognized as a Philadelphia Inquirer Top Workplace for nearly a decade.

Since 1895, we have built long-term relationships grounded in stability, specialized expertise, superior customer service, and transparent communication. Our commitment extends beyond our policyholders to our employees and communities. We believe company success begins with employee development. We support continuous learning, career growth, and a culture where individuals are empowered to contribute and thrive.

Responsibilities

• Manage and coordinate marketing vendor relationships, including deliverables, communication, and invoice tracking
• Coordinate customer engagement initiatives such as gifts, holiday outreach, and relationship touchpoints
• Assist with maintaining CRM data quality, including updating contact records and correcting address or account      information
• Support execution of marketing campaigns, including email, mailings, and content development
• Draft and format marketing emails, letters, and basic communications aligned with brand standards
• Provide administrative and project support, including scheduling, file organization, and tracking deliverables
• Enter and manage accounts payable related to marketing vendors, ensuring accuracy and timely processing
• Help maintain marketing materials, templates, and collateral to ensure consistency and accuracy
• Support event preparation, including materials coordination and logistics, as needed

Position Characteristics

This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is proactive, dependable, and comfortable balancing administrative and creative responsibilities. A collaborative mindset, adaptability, and a willingness to learn are essential. This position is well suited for someone looking to build a long-term career in marketing within a specialized, relationship-driven industry.

Position Requirements

· Bachelor’s degree in marketing, communications, business, or a related field (or equivalent experience)

· 0–2 years of experience in marketing, administrative support, or a related role

· Strong organizational and time management skills

· Excellent written and verbal communication abilities

· Familiarity with Microsoft Office Suite (Excel, Word, Outlook); experience with CRM systems preferred

· Detail-oriented with a high degree of accuracy, particularly in data entry and record management

· Ability to manage multiple tasks and meet deadlines

· Positive attitude with a willingness to learn and take initiative

· Interest in developing knowledge of commercial insurance and B2B marketing

Work Conditions

· Ability to sit and work at a computer for extended periods

· Ability to communicate clearly in written and verbal formats

· Hybrid work schedule (3 in-office, 2 remote)

· Occasional travel for company events or industry conferences may be required