Lithia & Driveway
Lithia & Driveway
Posted 3 months ago
Full Time
Moon Township, Pennsylvania
In Person
Smart Summary
Responsibilities
The BDC Administrator manages and tracks customer leads for the parts, service, and sales departments to increase appointments and retention. They are responsible for maintaining an accurate customer database and staying updated on product pricing and promotions.
Qualifications
You have strong customer service and computer skills, with the ability to type efficiently and manage your time effectively. You will be responsible for gathering customer information, utilizing computer and phone skills to increase appointments and sales, and maintaining product knowledge.
Must Have Skills for ATS
customer service
computer skills
typing
phone skills
Job Description
If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!
We are committed to Growing our Company and Growing our People!
We are one of over 300 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company. We are growing fast! And with growth comes opportunity. With dealerships in 18 states we can offer the right career path for you!
The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.
Ability to present information in a clear and professional manner.
Ability to manage one’s own time effectively.
Ability to type e fficiently.
Basic & phone computer skills.
We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.
We offer best in class industry benefits:
• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Lithia & Driveway
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