Hilton Orlando is seeking a talented Food and Beverage Supervisor to lead our team. This leader will primarily support FastBreak, our three‑meal‑period restaurant.

FastBreak is Orlando’s ultimate sports bar. Fans can grab a spot at the indoor bar, or the outdoor biergarten. When the game is on every seat has a view, so you’ll never miss any of the action. FastBreak serves up all-American eats & a wide variety of beers on tap. The drinks flow as easily as the conversations & delicious eats are always the MVP. 

The ideal candidate will have a minimum of one year of experience as a server lead, bar lead, or Food and Beverage Supervisor. Strong beverage knowledge is required, including the ability to step behind the bar and support bartenders as needed. Computer skills are also required. This is a wonderful entry‑level leadership role with opportunities for growth and development. Prior supervisor experience is preferred but not required.

Shift Pattern: Open availability, including weekdays, weekends, and holidays as required. 

Pay Rate: $21.42 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

A Food & Beverage Supervisor is responsible for supervising the services in Scratch Market to ensure delivery of outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Supervise, support, assign daily work, and train team members in all outlet activities and operations 
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Demonstrate strong menu knowledge
• Monitor product quality and service and satisfaction trends
• Assist in monitoring inventory and inventory control 
• Maintain cleanliness of the outlet
• Ensure compliance with health, safety, sanitation, third-party liability, liquor laws and alcohol awareness standards and procedures
• Use proper cash handling and accounting procedures to total, process and collect payments from guests
• Create revenue-generating promotions
• Perform additional duties, as required

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!