Housekeeper

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LATOUR HOTELS & RESORTS, INC.

Posted 3 months ago

Full Time

Kailua Kona, Hawaii

In Person

Smart Summary

Responsibilities

The Housekeeper is responsible for cleaning and maintaining guest rooms and common areas according to brand standards. This includes replenishing amenities and coordinating with maintenance and the front desk to ensure guest satisfaction.

Qualifications

You have a High School Diploma or equivalent and attention to detail. Previous housekeeping experience is preferred, but not required for this role.

Must Have Skills for ATS

Housekeeping

Job Description

Job DetailsJob Location: Kona Reefshare - Kailua Kona, HI 96740Position Type: Full TimeSalary Range: $19.57 - $19.57 HourlyJob Category: Hospitality - HotelWhat's in it for you? Competitive pay based on experience! We offer membership to our travel club as a benefit to every employee after their first few months. This includes: Access to deeply discounted stays at our resorts Access to discounted stays at partner resorts and hotels Discounts on other travel-related expenses like airfare, car rental and more. Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, 401(k) with company match, ancillary benefits, and much more! Kona Reef Resort is managed by LaTour Hotels and Resorts, Inc., and as an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own. POSITION SUMMARY The Housekeeper cleans rooms consistent with LHR standards and interacts with guests in a manner that promotes a positive impression of the staff and property. This position creates a comfortable and clean guest environment, which contributes to guest satisfaction and the success of the rooms division. ESSENTIAL FUNCTIONS The Housekeeper: Maintains and cleans rooms, including all common areas, in accordance with our brand standards. Utilizes the approved checklist to inspect, clean, and secure the facilities. Replenishes guest rooms with amenities, supplies, linens, and terry in accordance to our standards. Inspects rooms for repairs and reports needs to Maintenance, Management, or Front Desk accordingly. Communicates often with Front Desk and Maintenance on status of rooms, need for repairs and early and late check in/outs. “Pitches” in and helps co-workers with their job duties as part of the housekeeping team.   OTHER FUNCTIONS The Housekeeper may also: · Perform other duties as needed to ensure smooth property operationsQualificationsPOSITION QUALIFICATIONS/REQUIREMENTS High School Diploma or equivalent   Experience Housekeeping experience is preferred, but not required.   LHR’s Core Competencies Accountability: Ability to accept responsibility and account for his/her actions. Adaptability: Ability to adapt to change in the workplace. Customer oriented: Ability to take care of the customers’ needs while following company procedures. Enthusiastic: Ability to bring energy to the performance of a task. Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards. Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace. Interpersonal: Ability to get along well with a variety of personalities and individuals. Responsible: Ability to be held accountable or answerable for one’s conduct. Safety awareness: Ability to identify and correct conditions that affect employee safety. Tolerance: Ability to work successfully with a variety of people without making judgments.     Knowledge & Skills Accuracy: Ability to perform cleaning duties accurately and thoroughly. Oral Communication: Ability to communicate effectively with others using the spoken English word. Detail Oriented: Ability to pay attention to the minute details of every task. Energy: Possesses the ability to work at a sustained pace and produces Quality work. Organization: Possesses the trait of being organized or following a systematic method of performing each task.   Other Requirements Bilingual/Spanish Speaking   PHYSICAL REQUIREMENTS N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)     Physical Demands Lift/Carry Stand C Walk C Sit O Handling / Fingering O Reach Outward C Reach Above Shoulder C Climb O Crawl O Squat or Kneel C Bend C 10 lbs. or less C 11-20 lbs. C 21-50 lbs. O 51-100 lbs N Over 100 lbs N   Push/Pull   12 lbs or less C 13-25 lbs C 26-40 lbs O 41-100 lbs N   WORK ENVIRONMENT The Housekeeper works inside and outside in different weather conditions, which vary across locations. This is a fast paced environment with multiple interruptions. The schedule includes holidays and weekends and it may be changed as needed to meet demand

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LATOUR HOTELS & RESORTS, INC.

LaTour Hotels & Resorts has been created to deliver the vision for your unique property’s offering, helping to make dreams become a reality. From conceptual planning through marketing, staffing and operations, LaTour will bring proven expertise and passion for excellence to the management of world-class hotels and resorts in world class destinations. Specializing in luxury fractional, private residence club, hotel,and mixed-use resort developments, LaTour Hotels and Resorts delivers the ultimate hospitality experience. We delver extraordinary, highly personalized vacation experiences at new and existing four-star golf, ski, urban, and oceanfront properties. Our goal is nothing less than to transform the ownership experience through superior service, distinctive amenities, imaginative activities, and an obsessive attention to detail. LaTour Hotels and Resorts currently operates properties in the United States, Mexico, Canada and the Caribbean. Exclusively targeting only the most discriminating buyers, and staffed by only by highly-trained and highly-motivated personnel, LaTour properties will deliver ownership experiences that vastly exceed all expectations.
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