Remote Member Engagement Coordinator

AIL

Posted 3 months ago

Full Time

,

Fully Remote

Smart Summary

Responsibilities

Connect with clients to provide personalized guidance on benefit programs and support them through the enrollment process. Maintain accurate digital documentation and assist existing clients with account updates and reviews.

Qualifications

You are a motivated professional with strong communication skills, comfortable working independently in a remote setting. You can effectively understand client needs, explain benefit programs, and guide them through the enrollment process, utilizing digital tools and maintaining accurate documentation.

Must Have Skills for ATS

Life Insurance License

Job Description

AO Globe Life is seeking motivated, growth-oriented professionals who want to launch long-term careers in a fully remote environment. This opportunity is ideal for individuals who value structure, mentorship, and meaningful work while building skills that support long-term professional development.

With comprehensive training, ongoing support, and pre-qualified client consultations, you’ll be set up to focus on developing your abilities and delivering strong client experiences from day one.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling that supports work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Weekly direct deposit

Monthly and quarterly performance bonuses

Union representation through OPEIU Local 277

Leadership development and advancement opportunities

Recognition programs and performance-based incentives

A stable organization with a 70+ year legacy of service

What You’ll Do

Connect with individuals who have requested information about benefit programs

Understand each client’s needs and provide clear, personalized guidance

Explain available coverage options in a professional, easy-to-understand manner

Support clients through the enrollment process and provide follow-up communication

Assist existing clients with updates, reviews, and general support

Maintain accurate digital documentation and ensure compliance standards

Participate in training sessions, mentorship programs, and team collaboration

Who Thrives in This Role

Strong communicators who enjoy helping others

Self-motivated professionals comfortable working independently

Organized individuals who can manage time and responsibilities effectively

Candidates confident using Zoom and digital tools

Individuals open to coaching, mentorship, and continuous development

Customer service or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

Must be physically located within the United States

Eligible to obtain a Life Insurance License (licensing support provided)

About AO Globe Life

For more than 70 years, AO Globe Life has served working families, veterans, and union members by providing supplemental benefits that support long-term financial security. Our organization is built on integrity, service, and strong relationships—both with our clients and our team.

Apply today to begin building a flexible, purpose-driven career with long-term growth potential.

AIL

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
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