Job Summary:

The Case Manager is responsible for the outpatient caseload: monitoring their weekly activities, assisting them with employment, housing, transitional, and other discharge planning requirements.

Essential Duties/Responsibilities:

• Develops and monitors Individual Program Plan for clients on caseload.
• Meets regularly with each client to discuss progress with program requirements, personal goals, program compliance, discusses, reviews, and helps with weekly schedules, passes, and reengaging clients to treatment.
• Maintains ongoing communication with referral providers and family members.
• Provides timely information to appropriate personnel for coordination of services and for reporting purposes.
• Completes all required paperwork for each client on caseload.
• Attends necessary meetings, conferences, and training within CRJ and with outside providers.
• Responsible for receiving referrals from the referral source and ensuring clients are scheduled within 2 business days of receiving the referral. If a client is not able to have intake scheduled within 2 weeks of referral, the case manager will inform JBCSSD referral source and work to remedy.
• Remain in close communication with clients to inform them of all appointments. Ensure the appointment reminder system is up to date and active to decrease no show rate.
• Meet with clients to assess needs and treatment progress and report back to the clinical team any necessary updates regarding client needs.
• Coordinates clinical case management services for clients with a variety of community-based service providers including in areas of housing, employment; screens and ensures clients’ eligibility for Medicaid, Medicare, and other benefits, including but not limited to SSI and SSDI; makes referrals for additional services and supports as needed.
• Meet weekly with Clinical Director for individual supervision to discuss cases, and problem solve any issues that may arise.

Required Skills/Abilities:

• Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency.
• Good communication skills and the ability to collaborate with staff members.
• Solid time management skills and the ability to prioritize tasks.
• Excellent typing skills and experience working with Windows, Microsoft Office, and Excel

Required Education and Experience:

• BS/BA from an accredited college or university in Criminal Justice, Human Service, or related field.

Preferred Education and Experience:

• One year of case management experience preferred.
• Experience with a correctional population preferred.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.