AO Globe Life
AO Globe Life
Posted 3 months ago
Full Time
Chicago, Illinois
Fully Remote
Smart Summary
Responsibilities
The role involves conducting virtual consultations via Zoom to explain supplemental benefit programs to interested individuals and families. Responsibilities include managing the enrollment process and maintaining accurate digital client records.
Qualifications
You have strong communication and interpersonal skills, and are comfortable using digital tools and virtual meeting platforms like Zoom. Experience in customer service or client-facing roles is helpful, and you must be legally authorized to work in the US with a reliable internet connection and a computer with a webcam.
Must Have Skills for ATS
Zoom
Job Description
AO Globe Life is seeking motivated individuals to join our remote team as Client Support Specialists. In this role, you will work with individuals and families across the United States to help them better understand and access important supplemental benefit programs.
We provide structured training, mentorship, and warm leads from individuals who have requested information about benefit options, allowing you to build valuable professional experience while working from home.
Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Explain benefit options clearly and assist clients through the enrollment process
Maintain accurate digital records and follow up with clients as needed
Provide professional customer support and build positive client relationships
Participate in ongoing training sessions and professional development meetings
Strong communication and interpersonal skills
Organized, dependable, and comfortable working independently
Confident using digital tools and virtual meeting platforms such as Zoom
Experience in customer service or client-facing roles is helpful but not required
Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam
AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. With more than 70 years of service, our organization continues to grow by offering meaningful remote career opportunities focused on service, integrity, and professional development.
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