Customer Experience Representative

Farris Motor Company

Posted 3 months ago

Full Time

Jefferson City, Tennessee

In Person

Smart Summary

Responsibilities

Build and maintain relationships with customers throughout the vehicle buying process, from initial inquiry to post-delivery follow-up. Coordinate appointments and respond to online and phone inquiries to ensure a professional customer experience.

Qualifications

You have a great personality, a strong work ethic, and a love for interacting with people. You thrive in fast-paced environments and are eager to learn the automotive sales process. This role is ideal for individuals with a background in hospitality, retail, or customer service seeking uncapped earning potential.

Must Have Skills for ATS

Sales

Job Description

Customer Experience Representative

Build Relationships. Help People. Earn $100,000+.

Looking for a Career Where Personality Actually Pays?

Farris Jeep is hiring Customer Success Representatives to help create an exceptional experience for our customers before, during, and after the vehicle buying process.

This role is perfect for someone who:

  • Loves talking with people
  • Thrives in a fast-paced environment
  • Wants unlimited income potential
  • Is tired of boring jobs with capped pay
  • Wants to build a real career

This is NOT your typical dealership environment.

At Farris Jeep, we believe work should be exciting, rewarding, team-oriented, and FUN.


Why Farris Is Different

Farris Jeep has been family-owned in East Tennessee for nearly 100 years.

We’ve built one of the strongest reputations in the region because we believe:

  • Employees matter
  • Customers matter
  • Culture matters

That means:

  • No corporate bureaucracy
  • No toxic dealership politics
  • No being treated like a number

Leadership is involved daily helping employees succeed, grow, and maximize their income potential.


Endless Opportunity

Our dealership generates:

  • Over 1,000+ incoming customer leads every month
  • Massive showroom traffic
  • Strong repeat and referral business
  • Appointments booked weeks in advance

The opportunity is already here.

We simply need motivated people who know how to connect with customers and create a great experience.


Income Potential

Top performers earn well over $100,000 annually

We offer:

  • Weekly guaranteed pay
  • Aggressive commission opportunities
  • Monthly bonuses
  • Up to $5,000/month guaranteed pay for qualified candidates
  • Unlimited earning potential

Your effort directly impacts your income.


What You’ll Do

  • Build relationships with customers
  • Assist customers throughout the buying process
  • Respond to online and phone inquiries
  • Coordinate appointments
  • Create a positive and professional customer experience
  • Follow up with customers before and after delivery
  • Work alongside a high-energy sales team

No Experience? No Problem.

We hire personality, attitude, and work ethic first.

People from these industries often excel here:

  • Hospitality
  • Restaurants
  • Retail
  • Banking
  • Customer service
  • Fitness sales
  • Cell phone sales
  • Real estate
  • Insurance

If you are:

  • Outgoing
  • Coachable
  • Competitive
  • Positive
  • Motivated
  • Great with people

…we can teach you the rest.


Benefits

  • NO Sundays
  • NO late nights
  • Paid training
  • Paid holidays & vacation
  • Healthcare benefits
  • Matching 401(k)
  • Employee discounts
  • Career advancement opportunities

This Is More Than a Job

This is an opportunity to build:

  • A six-figure career
  • Long-term financial security
  • Leadership opportunities
  • A future with a respected local company

If you want to work somewhere you can genuinely enjoy coming to every day while building an incredible future, apply now.

Interviews Are Limited — Apply Today.

Farris Motor Company

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