Customer Service Benefits Agent

AO Globe Life

Posted 3 months ago

Full Time

Jacksonville, Florida

Fully Remote

Smart Summary

Responsibilities

Conduct virtual consultations via Zoom to help families understand and enroll in benefit options. Maintain digital client records and participate in ongoing training and mentorship programs.

Qualifications

You are a motivated professional with strong communication skills and the ability to work independently. You are comfortable using virtual tools and video meetings, and you are coachable with a desire for personal growth. Prior customer service or client-facing experience is beneficial but not mandatory.

Must Have Skills for ATS

Zoom

Windows

CRM

Job Description

Launch a flexible remote career helping families understand important benefit options. AO Globe Life is expanding its remote team and seeking motivated professionals who want meaningful work, professional growth, and the ability to build a long-term career from anywhere in the United States.

Full training, structured mentorship, and pre-qualified client consultations are provided so you can focus on developing your skills and supporting clients with confidence.

What You’ll Gain

100% remote work environment

Flexible scheduling designed to support work-life balance

Pre-qualified client consultations — no cold outreach required

Paid training and licensing support

Long-term income potential through vested renewals

Leadership development and advancement opportunities

Supportive, mission-driven team culture

What You’ll Do

Conduct scheduled virtual consultations with clients through Zoom

Help individuals and families understand available benefit options

Guide clients through the enrollment process and provide follow-up support

Maintain organized digital records of client interactions

Participate in weekly training sessions and mentorship programs

Who Thrives in This Role

Strong communicators who enjoy helping others

Organized professionals comfortable working independently

Individuals confident using virtual tools and video meetings

Candidates who are coachable and motivated by personal growth

Customer service or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Windows-based laptop or desktop computer with webcam

Reliable internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans by offering programs designed to help protect families’ financial futures.

With a growing remote-first workforce, AO Globe Life continues to build meaningful career opportunities focused on service, flexibility, and professional development.

Apply today to start building a career that combines purpose, flexibility, and long-term growth.

AO Globe Life

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