Customer Service Coverage Consultant

AO Globe Life

Posted 3 months ago

Full Time

Philadelphia, Pennsylvania

Fully Remote

Smart Summary

Responsibilities

Conduct virtual consultations via Zoom to assess client needs and guide them through benefit options and enrollment. Maintain accurate records and collaborate with team members to improve performance results.

Qualifications

You have a background in client service or consultative roles and are proficient with digital tools and remote communication platforms. You are self-motivated, organized, and comfortable working independently. A Windows-based computer and reliable internet connection are required.

Must Have Skills for ATS

Zoom

Windows

Job Description

If you’re looking to step away from traditional office environments and move into work that offers flexibility, purpose, and long-term growth, this opportunity provides a strong alternative.

AO Globe Life is expanding its remote team and hiring professionals to conduct virtual consultations with individuals and families already connected with our organization. All meetings are scheduled—no cold calling or prospecting required.

What You’ll Do

  • Conduct virtual consultations with clients via Zoom

  • Assess needs and guide individuals through appropriate benefit options

  • Explain programs clearly and support clients through enrollment

  • Maintain accurate records and follow up as needed

  • Participate in team meetings, coaching, and development sessions

  • Collaborate with team members to improve performance and results

What We Offer

  • 100% remote work environment (U.S.-based)

  • Flexible scheduling

  • Pre-qualified, scheduled client appointments

  • Training and licensing support

  • Weekly pay via direct deposit

  • Performance-based bonuses and advancement opportunities

  • Supportive, growth-focused team environment

Ideal Candidate

  • Background in leadership, client service, or consultative roles

  • Strong communication skills and confidence in virtual settings

  • Self-motivated, organized, and comfortable working independently

  • Proficient with digital tools and remote communication platforms

Requirements

  • Authorized to work in the United States

  • Windows-based computer with webcam

  • Reliable internet connection

About AO Globe Life

For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families across the U.S. Our remote-first model supports professionals seeking flexibility, stability, and meaningful career growth.

Apply Today

If you’re ready to build a flexible, purpose-driven career, apply to learn more.

AO Globe Life

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