Client Experience Manager

AO Globe Life

Posted 3 months ago

Full Time

,

Fully Remote

Smart Summary

Responsibilities

The role involves conducting virtual consultations via Zoom to help families understand and enroll in supplemental benefit options. It also requires maintaining digital client records and participating in team development training.

Qualifications

You have strong communication and interpersonal skills and are legally authorized to work in the United States. You will assist clients through the enrollment process and maintain organized digital documentation, and will be provided with full training and licensing support.

Must Have Skills for ATS

Zoom

Windows

Job Description

If you're transitioning careers and looking for a fresh start, this fully remote opportunity could be your next move. As a Client Success Specialist, you’ll help working families better understand supplemental benefit options through virtual consultations.

In this role, you’ll connect with individuals who have requested information about benefit programs, schedule virtual meetings, and guide them through available options in a supportive and professional environment.


What You’ll Do

  • Connect with individuals who have expressed interest in learning about benefit options

  • Schedule and conduct virtual consultations via Zoom

  • Assist clients through the enrollment process and answer questions

  • Maintain organized digital documentation and client records

  • Participate in regular team development sessions and training


Compensation & Perks

  • Weekly pay via direct deposit

  • Monthly and quarterly performance bonuses

  • Full training and licensing support

  • 100% remote work environment

  • Flexible scheduling


Requirements

  • Must be legally authorized to work in the United States

  • Reliable internet connection

  • Windows-based laptop or desktop computer with a webcam

  • Strong communication and interpersonal skills


About AO Globe Life

AO Globe Life provides supplemental benefit options to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service, the organization continues to grow through a commitment to service, integrity, and remote-first career opportunities.

AO Globe Life

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