Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families.

Job Summary:

• As a sales associate you will be the face of our company 
• You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. 
• You will be directly responsible for assisting customers and helping them recognize the need for our products and services. 
• Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. 
• Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. 

Duties and Responsibilities: 

CUSTOMER SERVICE

• Proactively engage and make a connection with customers. 
• Asking questions and listening to customer s needs. 
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card  
• Provide premier customer service. 
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. 

ORGANIZATION Maintaining store appearance.  

SALES 

• Cross-selling products and knowing layout of the store. 
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs. 
• Upselling products. 
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. 
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. 
• Completing various forms of paperwork reports and reconciliation 

INVENTORY 

• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. 
• May participate in periodic inventories 

DEPENDABILITY

• Adherence to assigned work schedule. Accurate and complete follow through on work assignments 
• Other Duties as assigned 

QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products merchandise 

EXPERIENCE Retail experience preferred but not required 

COMMUNICATION SKILLS

•  Strong interpersonal and communication skills. 
• Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. 
• Ability to effectively communicate with customers peers and management. 
• Ability to communicate on the telephone with proper etiquette. 

MATHETMATICAL SKILLS  Basic math functions such as addition subtraction multiplication and division. 

REASONING ABILITY 

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. 
• Ability to work as part of a team and take initiative independent of direct supervision. 

PHYSICAL DEMANDS /WORK ENVIRONMENT 

• This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. 
• May occasionally involve stooping kneeling crouching and climbing ladders. 
• Vision abilities include close vision color vision depth perception and ability to adjust focus. 
• Involves lifting at least 25 lbs. and up to 50lbs in some departments. 
• Work typically performed indoors but may be assigned outdoors depending upon location. 

OTHER SKILLS  Enthusiastic friendly and energetic with a desire to provide outstanding service. 

WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays