Leasing Coordinator

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Liberty Military Housing

Posted 3 months ago

Full Time

Tacoma, Washington

In Person

Smart Summary

Responsibilities

The Leasing Coordinator supports sales goals by managing prospective residents, handling lease paperwork, and coordinating resident concerns. They are also responsible for creating marketing materials, updating the website, and generating operational reports.

Qualifications

You possess excellent verbal and written communication skills, along with proficiency in MS Office Suite (Word, Excel). You have a high school diploma or GED and the ability to manage time effectively, work independently and in a team, and maintain a positive attitude under pressure.

Must Have Skills for ATS

MS Office

Word

Excel

Yardi

LeaseHawk

LeaseLabs

Job Description

Overview

Liberty Military Housing – Own your passion for service! 

About Liberty Military Housing

Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality‑ homes and exceptional service to the families of men and women who serve our country. We’re seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you’re ready to grow your career and become an employee owner, explore our current opportunities today.

Responsibilities

What We Provide You: 

Liberty Military Housing is committed to supporting our team members in every aspect of life—from career development to family needs and overall health and wellness.

We proudly offer a comprehensive and competitive benefits and incentive package that includes:

  • Platinum-Level Medical, Dental & Vision Coverage with affordable premiums
  • Employee Stock Ownership Plan (ESOP) become an employee owner with retirement savings
  • 401(k) Retirement Plan with Company Match
  • Education Reimbursement up to $5,250 per year
  • Generous Paid Time Off, including vacation, sick time, and 11 paid holidays
  • Wellness Benefits, including free gym access and additional wellness programs
  • Quarterly & Monthly Bonus Incentives
  • Career Growth Opportunities. Unlock your potential with immersive, hands-on training designed to elevate your skills, help you advance, and build a rewarding ‑long-term‑ career with a company that truly invests in your future.
  • Life and AD&D Insurance

A Day in the Life of a Leasing Coordinator:

As a Liberty Military Housing Leasing Coordinator, you will be responsible for assisting with the team’s sales goals. You will use our customer management program to consistently follow up with prospective residents, reach out to new applicants, assist customers through different methods of communication, run and produce reports for site and regional managers, design marketing flyers, audit lease paperwork, and update our website.

Your Responsibilities include, but not limited to:

  • Assist prospective residents with information regarding the housing process.
  • Answer telephone, return missed calls, check voicemail, prospect follow up.
  • Ensures all lease paperwork is completed and entered into Yardi, audit leases.
  • Responding to and managing resident complaints and/or service issues and coordinate with appropriate staff to address and resolve resident concerns.
  • Compile multiple daily/weekly/monthly reports.
  • Provide written and verbal communication to team, prospects, and residents.
  • Manage the lifecycle of residents and run report to audit program within LeaseHawk.
  • Contact all new applicants.
  • Create marketing flyers through LeaseLabs program.
  • Update our website regarding pricing and specials and work with site on changes that need to be made.
  • Post marketing ads and respond/follow up with leads.

Qualifications

What You Need for Success:

  • Excellent verbal and written communication skills including ability to communicate effectively with internal and external customers.
  • Computer proficiency (MS Office – Word, Excel).
  • High school diploma or GED required.
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and in a team environment.
  • Excellent time management and follow up skills.
  • Must be detail oriented.
  • Must be able to talk, listen and speak clearly on the telephone.

Pay Range: $19.00 - $21.50 Hourly 

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Liberty Military Housing

Since 2001, Liberty Military Housing has partnered with the Department of War (DoW) to provide quality homes for military families. Today, Liberty provides over 36,000 rental homes in more than 200 communities across the U.S. for military service members and their families. Liberty is the first employee-owned military housing provider in the country and the largest in the multifamily industry. Liberty takes great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another. Liberty is dedicated to helping our employees develop personally and professionally, and provides an unprecedented 150+ hours of professional development annually to each employee. Liberty is dedicated to providing our residents and our military partners with quality homes and neighborhoods. Our goal is to improve and maintain communities, focusing on the long term, implementing periodic modernization and redevelopment when necessary. When constructing or revitalizing a neighborhood, Liberty focuses on creating welcoming neighborhoods and various services and amenities to provide the ideal setting for military families to thrive. Our communities offer stable, quality homes and are located in prime locations on or close to military installations.
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