Job Description

The Porter is responsible for the overall upkeep of the landscape and the interior/exterior image of the community.  The Porter is a customer service driven team player.

Reports to:  Maintenance Supervisor
Direct Reports:  None

Roles and Responsibilities
The duties listed below are an outline of the Porter’s responsibilities and should not be considered an all-inclusive list.  As the needs of the community change, these duties may be modified as needed.

General

• Maintain a clean, professional, and OSHA approved work environment
• Keep the property litter free
• Assist with unit trash outs
• Deliver notices
• Report time and attendance
• Make daily inspections of the community
• Understand and adhere to the Landmark Properties policies and procedures

Customer Service

• Understand the needs and expectations of residents and exceed their expectations
• Develop a sense of community among the residents and staff
• Maintain an positive community environment for both residents and associates and encourage participation in events and activities
• Assist with the property’s turn

Risk Control

• Understand, communicate, and enforce community safety, emergency, and fire evacuations policies and procedures, providing emergency response and referral services and resources
• Document and report behaviors of residents that violate the law or the community lease agreement to the Community Manager
• Inspect the physical condition of the property and report any problems to the Maintenance Supervisor and Community Manager

Requirements

• Must have excellent communication and people skills
• Must possess the ability to work independently
• Must have attention for detail

Work Environment

• The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands

• While performing the duties of this job, the employee must frequently lift and/or move up to 25 pounds.
• The employee is regularly required to use hands to finger, handle or feel; reach with hands and arms and talk or hear.
• The employee is frequently required to walk and stoop, kneel, crouch or crawl; stand; sit and climb or balance.
•  Specific vision abilities required by the jobs include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

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Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.