Case Manager, Clinical Services

Centerstone

Posted 3 months ago

Full Time

Clarksville, Tennessee

In Person

Smart Summary

Responsibilities

Coordinate behavioral and primary care services for patients through coaching, education, and resource linking. Develop and implement treatment plans while maintaining timely documentation in Electronic Medical Records.

Qualifications

You have a Bachelor's Degree in psychology, social work, or a related field. You will coordinate services, provide coaching, and manage patient care, teaching the importance of the connection between physical and mental health. Experience with Electronic Health Records and a valid driver's license are preferred.

Must Have Skills for ATS

Electronic Health Record

behavioral management techniques

crisis intervention

active listening

motivational interviewing

treatment plans

Job Description

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!


JOB DESCRIPTION:

SUMMARY OF POSITION

Jump start your career in the mental health field as a Case Manager. You’ll coordinate services and care for patients – providing coaching, strategies and coordination of health and wellness resources so they can live their lives more fully. Through your work, you will teach people the importance of the connection between physical and mental health.

We are looking for people who are ready to help make a difference in the lives of the people we serve every day. The mental health needs in our community have never been greater. If you have a bachelor’s degree in counseling, psychology, social work or related field – and you’re passionate about making a difference in the lives of people coping with mental health issues, we need you!

You will become a trusted resource for your patients, offering connection and education about how recovery works best when we address the whole person.

You will enjoy the flexibility of working in a variety of settings – the clinic, patient homes and in the community. This is a great opportunity if you’ve just graduated or if you’ve had a little experience but you’re ready for more.

Schedule:
This position follows a daytime clinic schedule: Monday through Thursday from 8:00 a.m. to 4:30 p.m. and Friday from 7:30 a.m. to 4:00 p.m.

 ESSENTIAL DUTIES & RESPONSIBILITIES

  • Help patients navigate the health care system through coaching, education and support
  • Coordinate the behavioral and primary care needs and develop strategies to remove barriers to wellness
  • Refers, advocates, and links client and family for additional services as identified.
  • Use behavioral management techniques, crisis intervention, active listening and motivational interviewing to help patients develop better life management skills
  • Provides supportive and educational case management services to develop daily living and coping skills.
  • Responsible for developing, implementing, evaluating, and updating treatment plans with input from the client and family.
  • Enters written documentation into Electronic Medical Record in a timely manner for all services rendered.
  • Connect with clients face to face in the office and community, telehealth, and by phone to address needs
  • Demonstrate knowledge and understanding of ethical standards by evidence of practice with patients and community partners.
  • Attend weekly staffing and team meetings and completes assessments
  • Assist clients with developing natural support systems.
  • Completes all required agency trainings to maintain 100% compliance.
  • Maintains departmental productivity expectations.
  • Attend and participate in clinical aupervision.

KNOWLEDGE, SKILLS & ABILITIES

QUALIFICATIONS

Education Level              

Bachelor’s Degree in psychology, social work or related field required.

Years of Experience       

Experience with Electronic Health Record preferred.

Certification/Licensure 

Valid driver’s license in good standing required.

PHYSICAL REQUIREMENTS

Standing – 10%

Sitting – 90%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full time

Pay Range:

$19.10--$26.80

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

  • Medical, dental, and vision health coverage

  • Flexible Spending and Health Savings Accounts

  • 403b retirement plan with company match

  • Paid time off and ten paid holidays

  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

  • Employee Resource Groups

  • Continuing education opportunities

  • Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Centerstone

Centerstone is the largest nonprofit behavioral health organization in the United States. With more than 10,500 team members working at 360 locations in communities across the country, Centerstone provides healing and hope to people of all ages through mental health services, addiction care and social supports. Centerstone is a leader in operations for the 988 Suicide & Crisis Lifeline. Centerstone’s Military Services offers specialized care nationwide for veterans and the military community. Centerstone’s Institute provides guidance through research and technology, leveraging the best evidence-based practices for use across its communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes lives. Learn more at Centerstone.org.
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