About the Role
Leads the successful implementation of web site releases for the brand. Works with the site manager, internal and external teams to ensure that all project releases are completed on time and meets the highest WSI quality standards. Responsible for site operations: planning and implementation; deliverables and change management. Works with site manager on special projects related to: operational improvements, site partnerships and comprehensive testing strategy.

Responsibilities

• Manage implementation of project releases, interfacing with cross-functional teams, Creative, Merchandising, Information Systems and vendor Design and Tech teams to ensure on time and on budget completion of project releases
• Manage day-to-day relationships with vendors, partners, and internal department teams
• Develop site strategic and tactical plans to improve site and internal testing of functionality and user acceptance
• Author's functional specifications documents and customer call center site overview for each release
• Acts as site operations manager and fills in for Williams-Sonoma.com site manager when necessary
• Coordinate and administer ongoing testing for each project release and major site launches
• Works on special assignments as needs

Criteria

• BA in Arts or Science fields
• One to two years’ experience in project management role and/or eCommerce experience
• Knowledge of website development processes and project management as a discipline
• Internet, Catalog or Retail buying/Merchandising experience a plus
• Strong interpersonal skills/team player and demonstrated ability to work with various teams
• Proven business skills and demonstrated ability to understand technology, including database structures and site architectures
• Excellent communication skills verbal and written
• Evening and weekend hours required
• This role requires being onsite in the San Francisco office Monday through Thursday and Friday as optional in the office 

Our Culture & Values 

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. 

People First 

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

 

Benefits

• A generous discount on all WSI brands

• A 401(k) plan and other investment opportunities

• Paid vacations, holidays, and time off to volunteer

• Health benefits, dental and vision insurance, including same-sex domestic partner benefits

• Tax-free commuter benefits

• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University

• Cross-brand and cross-function career opportunities 

• Resources for self-development

• Advisor (Mentor) program

• Career development workshops, learning programs, and speaker series                  

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $64,900 - $73,000  Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.