Position Summary

The Phlebotomist performs venipuncture procedures for clinical or medical testing and transfusions. Procures blood samples from patients and labels accurately to preserve the integrity of specimens for proper transporting, processing, and preparation of all samples. Reviews lab requisitions and performs quality review and troubleshooting. Ensures adequate supplies and inventory, and performs all clerical functions including but not limited to: data entry, maintaining records, answering phones, and providing reports. Provides support and facilitates communications by effectively navigating computer and phone systems, building and maintaining customer relationships, and providing a positive, professional, and empathetic understanding to all customers.

Required Qualifications

• California Certified Phlebotomy Technician
• Ability to read, write, and communicate effectively in English
• Must demonstrate customer service skills appropriate to the job
• Hospital Fire and Life Safety Card (Los Angeles City Employees only)

Preferred Qualifications

• Experience with lab/hospital computer systems and software
• Applicable clinical lab work experience
• Bilingual skills to communicate effectively with patients and families

Physical Requirements

These are requirements normally expected to perform regular job duties. Reasonable accommodations may be made in compliance with the Americans with Disabilities Act of 1990, and applicable, state and local law, to enable individuals with disabilities to perform the essential functions. Incumbent must be able to successfully perform all of the essential functions of the job with or without reasonable accommodation.

• Standing - Constantly
• Walking - Frequently
• Sitting - Occasionally
• Reaching with Hands and Arms - Frequently
• Climb or Balance - Occasionally
• Stooping, Kneeling, Crouching, or Crawling - Occasionally
• Talking - Frequently
• Hearing - Constantly
• Seeing - Constantly
• Performing repetitive motions with arms or hands - Constantly
• Lifting, carrying, pushing, or pulling up to 10 lbs - Constantly
• Lifting, carrying, pushing, or pulling up to 25 lbs - Occasionally
• Lifting, carrying, pushing, or pulling up to 50 lbs - Occasionally
• Lifting, carrying, pushing, or pulling greater than 50 lbs - None
• Driving - None

Essential Job Functions / Major Areas of Responsibility

The essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.

• Identifies patient, observes the correct procedure for venipuncture, collects and labels specimens exactly as outlined in each medical requisition.
• Accurately prints collection batch and labels for phlebotomy collections. Adheres to infection control standards, properly handles each specimen and ensures that every specimen is delivered to the laboratory in a timely manner per laboratory protocol.
• Accurately processes specimens for send-out according to appropriate procedures ensuring timely processing/dispatch.
• Actively participates in departmental process improvement.
• Adheres to turnaround time (TAT) guidelines for STAT and routine tests.
• Ensures HIPAA compliance and regulatory standards.
• Empathizes with patient and patient support systems, expresses compassion and understanding for the situation, and demonstrates care which is appropriate for the age, and cultural, religious, gender identity, or ethnic background.
• Engages in caring behaviors, taking conscious ownership for work, and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers.
• Receives and handles calls, documents issues, and escalates to Lead/Supervisor as appropriate.
• Manages supplies including inventory, ordering, receiving, and stocking.
• Delivers lab supplies as appropriate.
• Picks-up and delivers all laboratory samples/specimens to the departments for testing as appropriate.
• Prints and delivers/faxes lab reports in a timely manner.

Pay Rate: Min - $27.37 l Max - $36.77

Job Listing ID: 1777796

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