Assistant Service Advisor

G

Genesis of St. Charles

Posted 3 months ago

Full Time

Saint Peters, Missouri

In Person

Smart Summary

Responsibilities

Support service advisors by providing customer updates and managing the movement of vehicles within the service area. Assist with the accurate preparation and submission of warranty claims to optimize daily workflows.

Qualifications

You have strong communication and customer service skills, with the ability to multitask and work efficiently in a fast-paced environment. A basic understanding of automotive service processes and reliable transportation are also essential for success in this role.

Must Have Skills for ATS

Warranty claims processing

Automotive service processes

Job Description

As an Assistant Service Advisor at Genesis of St. Charles, you will play a vital role in supporting our service advisors to ensure a seamless and efficient customer experience. Your primary duties include calling back customers with updates, moving cars around the service area, and assisting with warranty claims. You will be the right hand to the service advisor, helping with any tasks necessary to improve the workflow and enhance customer satisfaction.

Responsibilities

  • Assist in moving and organizing vehicles within the service area as needed.
  • Support the service advisor by preparing and submitting warranty claims accurately.
  • Communicate effectively with team members to ensure smooth service operations.
  • Perform any additional duties to help the service advisor optimize daily workflows.

Requirements

  • Strong communication and customer service skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Basic knowledge of automotive service processes is a plus.
  • Reliable transportation to and from work.
  • Positive attitude and willingness to assist the team wherever needed.

Benefits

  • Competitive pay of $18.00 - $20.00 per hour, paid weekly.
  • Supportive and collaborative work environment.
  • Opportunities for growth within Genesis of St. Charles.

About the Company

Genesis of St. Charles is committed to providing exceptional automotive service and customer care. Located in St. Peters, MO, we pride ourselves on our dedicated team and customer-first approach. Join us and become part of a growing company that values integrity, teamwork, and excellence.

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Genesis of St. Charles

At St. Charles Nissan, we're proud to say that we've been serving drivers in the greater St. Louis area for over 40 years. Whether you come to us from St. Charles, St. Louis, O'Fallon, or Saint Peters, we do our best to provide high-quality service to all local drivers. When you visit our dealership, we'll work hard to make sure you have a great experience. It starts when you walk through our showroom doors and continues well after you leave. We pride ourselves on giving our customers the best car buying and service experience possible. Come visit our stores or shop online - we make Amazing happen! www.StCharlesHyundai.com www.StCharlesNissan.com www.GenesisOfStCharles.com
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