Patient Care Coordinator I - 245

Keplr Vision

Posted 3 months ago

Full Time

Midland, Texas

In Person

Smart Summary

Responsibilities

Provide high-quality client service by managing patient check-ins, check-outs, and appointment scheduling. Handle various front desk administrative duties and phone communications to ensure smooth practice operations.

Qualifications

You have excellent customer service skills, a professional presentation, and the ability to interact with patients in a friendly manner. You are proficient with computers and basic systems, with efficiency in multi-tasking and attention to detail. Experience is preferred, but willingness to learn is valued.

Must Have Skills for ATS

Customer service

Time management

Attention to detail

Multi-tasking

Proficiency with computers

Job Description

Patient Care Coordinator I - Vision Health Specialties in Midland, TX

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

  • Speaking with patients on the phone
  • Scheduling appointments
  • Greeting patients
  • Patient check in and out
  • A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

  • Excellent time management skills
  • Attention to detail
  • Efficiency at multi-tasking
  • Proficiency with computers and basic systems
  • The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status:              Full-time (FT)

Exemption:       Non-exempt

Department:     Business Office

Keplr Vision

At Keplr Vision, we’re dedicated to supporting independent optometry practices nationwide with non-clinical administrative services, allowing optometrists to focus on what matters most: providing exceptional patient care. Led by optometrists at every level, we bring a patient-centered approach to everything we do. We believe that Eyes Matter, Eyecare Matters, and that Independent Optometry is the highest form of eyecare. Proudly serving this noble profession, we are committed to making a lasting impact on our patients’ lives.
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