Overview

IST Management is seeking an Entry Level - Office Services Clerk to join our Naples team at a law firm located in the beautiful Mercato shopping, dining, and entertainment complex! The Entry Level - Office Services Clerk will be responsible for assisting with mail / package services, printing and copying, special projects, and receptionist services provided on-site in a team environment. The ideal candidates will have prior customer service experience, are a team player, and are willing to train!

About Us

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 29 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members in 2021. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us! 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives

Hourly Compensation: $20.00-20.00 USD

Schedule: Monday-Friday, 8:00AM-5:00PM (1 HR lunch break included)

Responsibilities

The Entry Level - Office Services Clerk will be responsible for assisting with mail / package services, printing and copying, special projects, and receptionist services provided on-site in a team environment, responsibilities include:

• Mailroom services, to include: processing/scanning/sorting/delivery of mail and packages throughout firm to appropriate client personnel, shipping and receiving, vendor relations (USPS, UPS, Fedex, etc.), ordering supplies
• Copy services, to include: utilizing duplication equipment to produce copies of files and documents, copy projects as assigned
• Digitalizing documents, filing away documents and papers as necessary
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Consistently adhere to business procedure guidelines
• Take direction from supervisor or site manager
• Participate in cross-training; Perform other tasks as assigned
• Legal office experience preferred

Qualifications

Ideal candidates will have prior customer service experience, are a team player, and are willing to train. Additional qualifications include:

• Authorization to work for any employer in the US, high school diploma or GED, willingness to participate in pre-employment drug screening required
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• Reliable transportation to and from work
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.