SUMMARY

The Grant Coordinator is responsible for ensuring accurate and timely processing of applications and documentation related to charitable assistance programs for new and existing patients.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Review all requests daily. This includes new requests, recurring requests, and incomplete requests.
• Communicate with the facility Social Worker and/or FSA to resolve any issues that arise.
• Communicate upcoming requests to the Social Worker and/or FSA per department timelines.
• Correct and resubmit any returned requests by the charitable organization.
• Communicate with the charitable organizations to resolve any issues that arise.
• Maintain the PEARL Module to include all patients and all activities performed for those patients.
• Follow up on payments for released requests if applicable.
• Return phone and email messages in timely manner.
• Exhibit continual adherence to policies and regulations regarding HIPAA and Electronic Patient Health Information (EPHI).
• Perform other related duties and special projects as required.

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

• High school diploma or equivalent.
• Minimum of 6 months experience in patient registration in a hospital or medical setting preferred.
• Demonstrated knowledge or medical terminology.
• Knowledge of various health insurance programs.
• Intermediate to Advanced skills in Microsoft office Suite, specifically Word, Excel, Outlook and general working knowledge of internet for business use.
• Proficiency in basic math skills
• Ability to work in a fast-paced environment, deadline driven environment.
• Adhere to policies and procedures regulations regarding HIPAA and Electronic Patient Health Information (EPHI).