Marketing & Growth Associate

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Arona Home Essentials

Posted 3 months ago

Full Time

Grandview, Missouri

In Person

Smart Summary

Responsibilities

Responsible for acquiring and maintaining customers through showroom assistance, payment processing, and account management. Additionally, maintains the showroom's appearance and executes regular mailing campaigns.

Qualifications

You will be responsible for customer acquisition and maintenance, processing payments, and managing customer information. You will need excellent interpersonal, communication, and organizational skills, along with strong sales abilities for both showroom and telephone interactions.

Must Have Skills for ATS

Salesforce

HubSpot

CRM

Customer Relationship Management

Upselling

Cross-selling

Lead Generation

Customer Service

Data Entry

Merchandising

Job Description

Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy.  We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, New York, Pennsylvania, Illinois, Michigan, Florida, Colorado, Missouri, Kentucky, Puerto Rico, and Indiana.  We are currently looking for a Marketing and Growth Associate.

You will have access to a comprehensive benefits package that includes:

  • Paid time off including vacation days, personal days, and holidays.
  • Unlimited Bonus & Commission opportunities.
  • Five-day work week.
  • Company paid Life Insurance and Long-Term Disability Insurance.
  • Medical, Dental, Vision, Life Insurance and Short-Term Disability.
  • 401(k) with a company match.
  • Ongoing training and development.

Job Duties:

  • The Acquisition and Maintenance of Customers.
  • Accept and process current customer payments.
  • Process Order Forms and references.
  • Input customer information into the store computer for new lease agreements.
  • Update customer information and account status in the store's computer system.
  • Answer incoming telephone calls and route them to appropriate person-as per the first up system.
  • File and maintain customer folders and records.
  • Assist customers on the showroom floor.
  • Direct customer opportunities immediately to the Sales Manager as it relates to sales and service.
  • Maintain the appearance and organization of the customer transaction counter.
  • Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management.
  • Maintain regular mailing campaign.
  • Other tasks as assigned by management.

Position Requirements:

  • Excellent interpersonal skills are required for daily customer contact.
  • Professional appearance.
  • Good communication and organizational skills.
  • Excellent telephone etiquette.
  • Strong sales skills-showroom and telephone.
  • Must be 18 years of age or older.
  • Position routinely requires lifting, loading, and dollying heavy merchandise.
  • Pre-employment background check, drug test, agility test and DOT physical.
  • Bi-lingual is a PLUS!

Marketing & Growth Associates must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver’s License and comply with the Arona Home Essentials Driver Qualification Policy.  All Marketing and Growth Associates must pass a drug screen and criminal background investigation before beginning employment. 

EEOC Statement

Arona Home Essentials is an Equal Opportunity Employer.

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Arona Home Essentials

Arona Home Essentials has been active in the rent-to-own industry for more than two decades with a crew that has decades more experience, and we have more than 58 store locations nationwide. Over the past 30+ years, many things have changed. But one thing that’s stayed the same is our commitment to relationships, and our goal to help our amazing community of hard-working customers create happy lives for themselves and their families. When you Join the Arona Family... • No nights, Sundays, or holiday hours • Employee incentive and bonus plan • Comprehensive training program • Generous vacation and holiday pay • 401K employee retirement plan • Referral/recruitment bonus program • Group medical and dental coverage • Exclusive employee product discounts • Opportunity for career advancement • Direct deposit payroll checks • Company paid life insurance • Long-term disability • Vision plan options • Disability plan options At Arona Home Essentials, we believe that happiness begins in the home, which is why we provide affordable rent-to-own furniture, electronics, appliances, and tires with flexible weekly, bi-weekly, and monthly payment plans. And because we don’t require credit checks or charge high interest rates, everyone is pre-approved for a lease agreement.
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