Parts Consultant – Automotive Dealership
Williams Kia Auto Group – Location 951 Country Rd 64 Elmira Heights NY 14903
Competitive Pay Based on Experience

Benefits Include:
✔ 401(k) & 401(k) Matching
✔ Health Insurance
✔ Dental & Vision Insurance
✔ Paid Time Off
✔ Employee Discounts
✔ Flexible Spending Account
✔ Life Insurance
✔ Professional Development Assistance
✔ Retirement Plan

Williams Auto Group is looking for an energetic and customer-focused individual to join our TEAM as a Parts Consultant. This Automotive position plays an important role in supporting our Dealership operations by assisting customers, technicians, and service staff with parts ordering, inventory support, and customer service.

If you thrive in a fast-paced Automotive environment, enjoy helping customers, and have strong organizational skills, this opportunity could be the perfect fit for you. Our Dealership is committed to delivering exceptional service while supporting employee growth and success.

Responsibilities:
• Assist retail customers, technicians, and Service Department staff with Automotive parts needs
• Provide professional customer service in person and over the phone
• Research, locate, and order Automotive parts accurately and efficiently
• Maintain inventory levels and assist with stock replenishment
• Pull, package, and prepare parts orders for pickup or delivery
• Follow up on back-ordered and special-order Automotive parts
• Communicate with vendors, customers, and Dealership staff regarding parts availability and timelines
• Process invoices, payments, credits, and repair order billing accurately
• Maintain organized records for inventory, invoices, and customer orders
• Assist with inventory control and lost sales tracking programs
• Participate in manufacturer and Dealership training programs
• Maintain a clean, organized, and safe Automotive work environment
• Support overall Dealership operations and complete additional duties as assigned

Qualifications:
• Previous Automotive parts or Dealership experience preferred
• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Ability to work independently and in a team-focused Dealership environment
• Comfortable using computers, inventory systems, and Dealership software
• Ability to lift up to 50 pounds and perform physical tasks including standing, bending, and reaching
• Valid Driver’s License preferred

Join Williams Auto Group and become part of an Automotive TEAM that values professionalism, teamwork, and customer satisfaction in the Dealership industry.

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