Group Room Coordinator
IHG
Group Room Coordinator
IHG
Posted 3 months ago
Full Time
San Diego, California
In Person
Smart Summary
Responsibilities
Support Sales Managers in the booking and coordination of group rooms, including managing rooming lists and reconciling blocks. Handle administrative tasks such as client correspondence, processing commissions, and researching potential leads.
Qualifications
You have extraordinary organization, computer, and property systems management skills to best assist Sales Managers and support all aspects of group rooms booking and coordination. You will correspond with clients, enter pertinent information into the Delphi sales system, and manage rooming lists and room blocks.
Must Have Skills for ATS
Delphi sales system
Job Description
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
- Be charming by being approachable, having confidence and showing respect.
- Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
of getting things done. - Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Salary: $25 - $27 USD Hourly
What You'll Do
You are a driven, ambitious individual with a real passion for sales and customer service. Utilize your extraordinary organization, computer, and property systems management skills to best assist our Sales Manager and support all aspects of group rooms booking and coordination!
Responsibilities
Utilize your extraordinary organization, computer, and property systems management skills to best assist our Sales Managers and support all aspects of group rooms booking and coordination!
Correspond with clients, enter pertinent information into the Delphi sales system
Enter rooming lists
Turn groups definite and detail appropriately
Reconcile room blocks
Process commissions for accounting department
Assist the Sales Manager with researching potential clients, and sending out information to qualified leads
Provide support for the Business Travel Team as needed
Perform various administrative duties such as: typing, answering telephones, sending correspondence, etc. as required
IHG
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