Company Description

Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry.

Job Description

Introduction

We are seeking a detail-oriented Customer Account Representative to support client accounts and ensure strong customer relationships. This role is ideal for individuals who enjoy communication, organization, and customer support.

Responsibilities

• Assist with managing and maintaining customer accounts.
• Communicate with clients regarding updates, requests, and account needs.
• Maintain accurate records and account documentation.
• Support internal follow-ups to ensure customer satisfaction.
• Collaborate with team members to meet service and account goals.
• Help resolve basic account-related inquiries.

Qualifications

• Strong communication and customer service skills.
• Organized and detail-oriented mindset.
• Professional and dependable attitude.
• Ability to multitask and manage priorities.
• Basic computer skills including email and spreadsheets.
• Entry-level candidates welcome; training provided.

Additional Information

• Competitive salary package
• Growth opportunities and career development
• Supportive and collaborative work environment
• Hands-on training and mentorship
• Professional skill development
• Stable full-time position
• Positive workplace culture
• Opportunities to work with diverse clients and projects