Air Export Agent

Expeditors

Posted 3 months ago

Full Time

Austin, Texas

In Person

Smart Summary

Responsibilities

The Air Export AOG Agent is responsible for processing export shipments, including the preparation of air waybills and customs documentation. Key duties include tracking shipments, managing client billing, and maintaining strong relationships with service providers.

Qualifications

You have effective interpersonal skills, strong organizational and prioritization abilities, and the capacity to work both independently and within a team. You are proficient with essential computer software including Outlook, Excel, Word, and PowerPoint, and possess a proven record of excellent attendance.

Must Have Skills for ATS

Outlook

Excel

Word

PowerPoint

Job Description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Air Export AOG Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:?

    • Track and Trace shipments.
    • Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
    • Accurate and timely data entry into our operating system.
    • Dispatch freight.
    • Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
    • Monitor reports.
    • Accurate and timely client billing.
    • Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
    • Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
    • Meet key performance indicators to support department, branch, product, and company goals.
    • Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
    • Training and Development - must obtain required 52 hours of?annual training. (company provided)

    Qualifications

    • Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.
    • Strong organizational and prioritization skills are critical.?
    • Must have the ability to work independently and in a team environment.
    • Proficient computer skills - Outlook, Excel, Word, PowerPoint
    • Proven background for excellent attendance.

    Additional Information

    Expeditors offers excellent benefits:

    • Paid Vacation, Holiday, Sick Time
    • Health Plan: Medical
    • Life Insurance
    • Employee Stock Purchase Plan
    • Training and Personnel Development Program
    • Growth opportunities within the company
    • Employee Referral Program Bonus

    Expeditors

    Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​
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