Associate, Crisis Clinician - resolve Crisis Services Walk-In

UPMC

Posted 3 months ago

Full Time

Pittsburgh, Pennsylvania

In Person

Smart Summary

Responsibilities

Conduct face-to-face crisis assessments and provide person-centered counseling to individuals in crisis. Manage shift caseloads, coordinate referrals, and ensure the safety of the therapeutic milieu.

Qualifications

You have a Bachelor's Degree in Psychology, Counseling, Social Work, or a related field with at least 12 credits in human services. You demonstrated the ability to respond calmly and effectively in crisis situations, using good clinical judgment, and possess strong skills in assessment, de-escalation, documentation, and motivational interviewing.

Must Have Skills for ATS

Psychology

Counseling

Social Work

Assessment

De-escalation

Documentation

Motivational interviewing

Electronic Medical Records

Cardiopulmonary Resuscitation (CPR)

Comprehensive Crisis Management (CCMC)

Driver's License

Act 31 Child Abuse Reporting

Act 33

Act 34

Act 73 FBI Clearance

OAPSA

Job Description

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for a passionate Crisis Clinician to join our Walk-In Clinic at resolve Crisis Services! resolve is a 24-hour, 365-day Crisis Walk-In Clinic providing support to individuals experiencing self-identified crisis.

For more information, visit: resolve Crisis Services | UPMC

All candidates must be able to work varying shifts: daylight, evening, nights, weekends, and holidays. 

Crisis Clinician levels from Associate, Clin I and Clin II will be considered for this role. The title and pay rate for these positions may vary depending on education level and years of experience.

Crisis Clinicians are Sign on Bonus eligible!

$3,500 with a 2 year commitment

$5,000 with a 3 year commitment

This position is eligible for the Behavioral Health Fellows Program- an initiative sponsored by Allegheny County Department of Human Services (DHS) in partnership with Community Care Behavioral Health and Jewish Healthcare Foundation. Designed to strengthen the County’s public behavioral health system, this program offers incredible benefits, including up to $45,000 in educational loan repayment (based on your degree level), or free access to an accredited professional certificate program, as well as paid time off for training and professional development as a part of a cohort group.

 Responsibilities:

  • Complete Crisis Clinician orientation and training.
  • Manage shift caseloads under supervision.
  • Develop skills in assessment, de-escalation, documentation, and motivational interviewing.
  • Use Electronic Medical Records for information and documentation.
  • Provide person-centered, strength-based counseling to promote stability.
  • Work independently and efficiently in crisis settings.
  • Coordinate referrals and collaborate on disposition planning.
  • Advocate for appropriate program admissions (Crisis Residential, Walk-In).
  • Conduct face-to-face crisis assessments and respond to support calls.
  • Handle crisis situations using positive, effective strategies.
  • Meet documentation standards and complete required paperwork.
  • Participate in trainings, staff meetings, and case reviews.
  • Support therapeutic milieu and ensure safety.


  • Bachelor's Degree in Psychology, Counseling or Social Work. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. (Preferred other fields of study include: Social Work, Psychology, Gerontology, Sociology, Anthropology, Criminal Justice, Theology, Nursing, Counseling/Guidance, Education)
  • ATTENTION: A COPY OF YOUR BACHELOR’S OR MASTER'S TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.
  • Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
  • Recovery-oriented interpersonal relations.

Licensure, Certifications, and Clearances:

  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC

UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
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