Position Summary Description

Support the information systems administration, processes, security and network infrastructure of the Business Technology department. Develop an understanding of Seminole Electric’s computer application processes, programs, and systems to the degree that assignments will be accomplished in an efficient manner. This role will be responsible for computer hardware/software support, network communications, cyber security monitoring, software patching, scripting and other technology related projects.

Qualifications and Education Requirements

Working towards a Bachelor's degree in Computer Science, Engineering, Management Information Systems, Information Technology, Cyber Security, or equivalent in formal education. Co-op students are expected to be enrolled in a minimum of six (6) credit hours per semester, maintain a 2.75 GPA, and work approximately 20 hours a week.

Core Competencies: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven and Professional 

Technical Competencies/Skills:

• Understanding of Windows Operating systems
• Sound math and analytical skills
• Proficiency with Microsoft Office applications
• Knowledge of programming languages such as JAVA, C++, PowerShell
• Understanding of cyber security principles
• Basic understanding of computer networking and communications
• Create documentation
• Communicate work progress and status to all stakeholders and escalate appropriately
• Knowledge of basic IT Asset Management practices
• Basic understanding of Power System principles or electrical systems

Soft Competencies/Skills:

• Effective verbal, listening and written communications
• Detail Oriented
• Ability to learn and use new software applications/packages
• Planning
• Strong interpersonal/organizational skills
• Ability to meet deadlines
• Work in team environment
• Follow written policies and procedures 
• Time Management
• Interacts with company employees at various levels

Essential Functions

• Aid in the day-to-day information technology operations by assisting Business Technology staff to administer and troubleshoot hardware/software systems. 
• Monitor control systems for both reliable operation and cyber security vulnerabilities.  
• Support cyber security compliance tasks.  
• Support the Help Desk in resolving problem tickets and support requests.
• Review and collect daily data, logs, and alarms for NERC compliance reporting criteria. 
• Participate in working groups and meetings pertaining to project involvement. 
• Assist in patch management.
• Assist in some program development
• Performs NERC Compliance Program roles if/as designated in Seminole’s Standard Ownership Matrix (SOM) including ongoing evidence retention in “audit-ready” form as applicable and directed.  You should also be familiar with Seminole’s Enterprise Internal Compliance Program (ENT-GCD-RGC-EP-054) to further your understanding of Seminole’s compliance program and the context of your duties and responsibilities attendant to your designation in the SOM.
• Perform other duties as applicable to the position or as assigned. 

Physical Requirements

Must be able to follow established protective measures including wearing Personal Protective Equipment (PPE).    Must have a valid driver’s license and an acceptable Motor Vehicle Report.

Working Conditions

Generally accepted office conditions.  Some travel to Seminole Electric’s Backup Control Center and generating stations may be required. Flexible hours.

“Disclaimer - Management may modify this job description at any time and may require the performance of additional duties, or modification of physical requirements, with or without advance notice.”