Assistant Property Manager- South Loop Apartments

Mercy Housing

Posted 3 months ago

Full Time

Chicago, Illinois

In Person

Smart Summary

Responsibilities

The Assistant Property Manager supports day-to-day operations, including managing resident accounts receivable and coordinating leasing processes. They are also responsible for providing customer service to residents and coordinating engagement events with site teams.

Qualifications

You have a High School Diploma or equivalent and possess a strong understanding of HUD and Tax Credit experience. You will provide customer service to residents and visitors, and take initiative to provide direction to staff.

Must Have Skills for ATS

HUD

Tax Credit

resident accounts receivable ledgers

real estate property management applications

accounting

customer service

Job Description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.  

We encourage candidates with lived experience to apply. This is an on-site position.

Pay: $26-28/hour, dependent on experience.

Benefits

  • Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision  
  • 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 
  • 403b + match 
  • Early close Fridays (3 paid hours each Friday)   
  • Early close prior to a holiday (3 paid hours) 
  • Paid Time off between Christmas and New Year's Holiday 
  • Paid Volunteer Time  
  • Paid Parental Leave and Care Giver Leave  
  • Paid Life Insurance 
  • Free Employee Assistance Plan  
  • Free Basic Dental
  • Pet Insurance options

Duties

  • Enters data in resident accounts receivable ledgers.
  • Assists with resident records documentation. 
  • Collects rent and other income, makes bank deposits, and forwards receipts.
  • Assists with the leasing process from initial application to move-in.
  • Responds to customer services requests. 
  • May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

  • High School Diploma or equivalent.

Preferred Qualifications

  • One (1) year of administrative, office, accounting, or customer service experience.
  • Property management work experience and knowledge of applicable local and federal housing laws.
  • Knowledge of real estate property management applications.

Knowledge and Skills

  • Adhere to complex regulatory requirements.
  • Maintain resident account receivable ledgers under supervision.

This is a brief description of the position.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Mercy Housing

Mercy Housing is working to create a more humane world where poverty is alleviated, communities are healthy and all people can develop their full potential. We believe that affordable housing and supportive programs improve the economic status of residents, transform neighborhoods and stabilize lives. We provide affordable, program-enriched housing to a variety of people across the country, including low-income families, seniors and people with special needs. We acquire and renovate housing, as well as develop new properties. The majority of our homes are rental, but we also offer some homeownership opportunities in various communities.
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