Customer Service Clerk

GENESEE HEALTH SYSTEM

Posted 3 months ago

Full Time

Flint, Michigan

In Person

Smart Summary

Responsibilities

Performs receptionist duties including answering phones, greeting the public, and directing individuals to appropriate destinations. Provides general clerical and project support under the direction of supervisors.

Qualifications

You have a high school diploma or equivalent and at least three months of receptionist experience, including using an electronic appointment system. You are also able to perform the physical demands of the role, such as sitting for extended periods and occasional lifting.

Must Have Skills for ATS

receptionist experience

electronic appointment system

Job Description

Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic team. 

We value our staff and think they deserve the best! Medical, vision and dental benefits are available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays. 

GENERAL STATEMENT OF DUTIES:  

Under the direction of the Senior Secretary and/or Program Supervisor; performs receptionist work involving answering the telephone, greeting the public, handling inquires to determine the nature of business, directing individuals to the appropriate destination(s), provide general clerical and project support; performs related duties as assigned.

MINIMUM REQUIREMENTS:  

High school graduation or equivalent, AND three months receptionist or related experience and/or training; which includes using an electronic appointment system.

ADDITIONAL REQUIREMENTS:  

Will be required to sit for extended periods of time.  May be required to alter scheduled work hours as necessary to provide receptionist duties.   Will be required to occasionally lift and/or move up to 10 pounds, with assistance.

Essential Physical Demands:

  • Vision – Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
  • Hearing – Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
  • Lifting, Standing, and Walking With or Without Reasonable Accommodations:
    • Position requires the ability to lift up to 35lbs on an occasional basis
    • Position requires the ability to regularly stand for extended periods of time
    • Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
  • Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
  • Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.

Veterans must submit Form DD214 to determine eligibility for Veterans’ Preference

Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position.

BARGAINING : AFSCME

FLSA:                 NON-EXEMPT


Monday-Friday 7:30 am- 4:30 pm, or 8:00 am- 5:00 pm or Monday-Thursday 9:00 am- 6:00 pm and Friday 8:00 am- 5:00 pm

GENESEE HEALTH SYSTEM

Genesee Health System (formerly Genesee County Community Mental Health) is supported by 600+ employees and is located in the heart of Flint, Michigan. GHS positions span a broad range of careers, from entry-level to professional, clinical, medical, finance, information systems, and human resources. GHS is on the forefront of shaping healthcare and offers rewarding opportunities for individuals who are interested making a difference in a community challenged by those afflicted with poverty, social injustices, and violence. Our Mission: We are dedicated to providing the highest quality, most effective services and supports available to meet the mental health, developmental disability, and substance use disorder needs of the adults, children, and families we serve in Genesee County. These services will be provided in a welcoming, supportive way that is helpful to symptom stabilization, long-term recovery, and achievement of the varied life goals envisioned by the people in our care. *This page is not monitored 24/7. For general information, contact us at 810.257.3705, Monday–Friday from 8-5. For a mental health crisis, contact us 24/7 at 810.257.3740 or 877.346.3648, or you can text FLINT to 741741 to be connected with a live trained Crisis Counselor. We’re here to help!
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