The Clinical Program Manager provides administrative management and paralegal support to our Clinical Law Program. Our Clinical Program is a working law office within the law school that is directed by five full-time faculty members who regularly engage in the practice of law in their various practice areas and are recognized as experts in their fields. Each semester the clinic enrolls approximately forty law students to work on legal matters. This position plays a critical role in ensuring effective case management, high-quality client representation, and smooth clinic operations while supporting the Clinical Program’s educational mission.

There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold the University’s commitment to creating welcoming and respectful environments for all.

This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. 

Key Areas of Responsibilities

Liaison with Internal Attorney

• Reviews and proofreads final client deliverables and packets being filed with government agencies to ensure accuracy, clarity, and completeness.
• Prepares letters to clients and government agencies for attorney review. 
• Organizes, maintains, and manages case files (electronic and physical). 
• Monitors case activity.
• Gathers information about prospective clients, screens, and coordinates intake process for prospective clients. 

Training and Educational Programs

• Helps develop and implement program orientation and training materials semesterly. 
• Assists with onboarding and transition of students and cases between academic semesters.
• Tracks and submits required Continuing Legal Education (CLE) reports for Clinic faculty. 
• Provides administrative support for courses taught by clinical faculty outside the clinic, including preparation of class materials, anonymizing assignments, maintaining ICON sites, proctoring exams, and submitting grades.
• Provides administrative support for the Clinical faculty’s teaching, research, travel, and service needs.

Coordinate with Outside Stakeholders

• Serves as an administrative point of contact for law school employees, students, and community members, and responds to all inquiries from these constituencies.

To obtain the full job description including key areas of responsibility, technical competencies, and desirable qualifications, please contact Libby Kleppe at libby-kleppe@uiowa.edu. 

Required Qualifications

• A Bachelor’s degree or an equivalent combination of education and related experience.
• A minimum of one year of experience working as a legal office assistant, paralegal, and/or other related experience.

Demonstrates extensive knowledge and ability to:

• Handle sensitive information and use discretion in obtaining and releasing confidential information.
• Follow through on assignments, multi-task with minimal supervision and be highly responsive in a deadline oriented environment.
• Manage concurrent objectives and activities, proactively making effective judgements as to prioritizing and time allocation.
• Work and communicate effectively with a population of varying perspectives, such as prospective and current clients (on phone, in person and in writing), students, faculty, staff, administrators, and/or external contacts in the legal community such as judges, attorneys, and clerks of court.
• Communicate calmly and effectively with individuals in distress, including prospective and current clients or members of the public.
• Edit and coordinate various forms of precise correspondence/communication with high level of accuracy and attention to detail.
• Use computer software applications, including Microsoft Outlook, Word, Excel and PowerPoint.
• Must possess a valid driver’s license ability to meet and maintain UI Fleet Safety Standards.

Desirable Qualifications

Demonstrates a working knowledge of/or experience with:

• Financial and HR transactions and systems.
• University policies, procedures, and regulations.
• CLIO or other legal case management systems.
• High proficiency in Spanish and/or French.

Application and Position Details

• In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
  • Resume
  • Cover Letter
• Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Libby Kleppe at libby-kleppe@uiowa.edu.

Benefits Highlights

• Regular salaried position. Pay level 3B. Located in Iowa City, Iowa.
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. 
• For more information about Why Iowa? Click here.

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.

Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.