Financial Service Representative (Oxbridge Location)

A

Argent Federal Credit Union

Posted 3 months ago

Full Time

, Virginia

In Person

Smart Summary

Responsibilities

The role focuses on developing member relationships by processing financial transactions accurately and efficiently. It also involves cross-selling credit union products and services to maximize the member experience.

Qualifications

You have a High School Diploma or equivalent and experience in customer service and/or cash handling. You are adept at multitasking, possess strong communication skills, and have a proven record of providing excellent internal and external customer service.

Must Have Skills for ATS

cash handling

customer service

Job Description

       

As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union. 

Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions.

The right candidate should exhibit and be willing and able to:

  • Exhibit professionalism and trustworthiness
  • Navigate multiple systems while interacting with members and processing transaction services.
  • Exercise active listening skills.
  • Cross-sell credit union products, services and promotions. 
  • Meet or exceed assigned job production guidelines.

Desired Skills:

  • Banking, financial and cash handling background preferred.
  • Ability to set priorities and multitask.
  • Ability to handle sensitive information with discretion.
  • Excellent verbal and written communication skills
  • Proven record of providing both internal and external customer service
  • Attention to detail

Qualifications:

  • High School Diploma or Equivalent
  • Previous experience in customer service and/or cash handling is preferred.
  • One year of experience as a credit union or bank teller preferred.

Join the Argent Credit Union family and be a part of an organizational culture where taking great care of our employees is what matters.

A

Argent Federal Credit Union

Welcome to Argent Credit Union. We are a full-service, not-for-profit financial cooperative owned and operated by our members. At Argent Credit Union, we return earnings to our members in the form of lower loan rates, higher savings rates, and fewer to no fees. Federally Insured by NCUA. NMLS #421982. Equal Housing Lender. Argent is headquartered in Chester, Virginia, and has four locations throughout the Richmond-metro area. The Credit Union was founded in 1956 originally to serve the employees of the DuPont Spruance facility in Chesterfield and now serves almost 30,000 members. Membership is open to any person who lives, works, attends school, worships or volunteers in the counties of Chesterfield, Henrico, Hanover, and the City of Richmond. It is also extended to immediate family members and housemates of eligible individuals, even if that individual is not a member. Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.
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