Veterinary Receptionist

A

Animal Outpatient Specialty Network

Posted 3 months ago

Full Time

Midlothian, Virginia

In Person

Smart Summary

Responsibilities

The receptionist manages client services, including answering phones, booking appointments, and maintaining patient records. Additional duties include handling pharmacy and retail sales, financial responsibilities, and general clinic maintenance.

Qualifications

You have excellent client service and phone skills, with preferred computer proficiency, to manage patient appointments and client interactions. You are professional, adaptable, and able to handle financial transactions accurately in a team-oriented, fast-paced environment.

Must Have Skills for ATS

client service

phone skills

computer skill

communication skills

handling money

marketing implementation

Job Description

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Richmond is seeking a Receptionist. We are looking for someone with the following qualities:

  • Energetic
  • Positive
  • Upbeat personality
  • Takes initiative
  • Commitment to the needs of the clinic
  • Punctual
  • Willingness to teach others and share ideas
  • Openness to diversity
  • Adaptability to change
  • Accountable
  • Able to see big picture
  • Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

  • Excellent client service skills
  • Excellent phone skills
  • Computer skill preferred
  • Excellent communication skills
  • Ability to work in a team oriented environment
  • Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
  • Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

  • Client service
  • Answer phone calls
  • Take accurate messages and book appointments
  • Maintain charts and computer records
  • Pharmacy and retail sales
  • Marketing implementation
  • Maintenance/housekeeping
  • Financial responsibilities

Education and Physical Requirements:

  • High school diploma or equivalent required
  • Must have experience working in the public (ie: restaurant, retail or service business)
  • Experience in a veterinary hospital or doctor’s office is a plus
  • Dependable attendance is required
  • Must be able to lift 40 pounds
  • The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

  • No weekends
  • Paid vacation
  • Paid holidays
  • Competitive wages
  • Monthly bonuses based on clinic dietary sales
  • Medical, dental, vision, dependent care FSA, and short-term disability benefit options
  • Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
  • 401K with employer match
  • CE opportunities
  • Uniforms
  • Discounts on services and medications for employee pets

*Some traveling may be required


For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!

A

Animal Outpatient Specialty Network

ANIMAL DERMATOLOGY GROUP, INC is a United States based, privately-owned, veterinary dermatology specialty company with the world’s largest unified group of veterinary dermatology specialists engaged in the diagnosis and treatment of acute and chronic skin conditions in pets. Operating our clinical practices under the name “Animal Dermatology Clinic”, we are recognized as a national and international leader in innovative veterinary dermatology, providing unsurpassed care to patients and valuable peace of mind for pet owners.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria