Sales Representative

Nebraska Furniture Mart

Posted 3 months ago

Full Time

Omaha, Nebraska

In Person

Smart Summary

Responsibilities

Greet and assist customers on the sales floor to help them find products that fit their home needs. Manage post-order problems and collaborate with customer care teams to ensure efficient resolution.

Qualifications

You are a results-driven individual with excellent communication skills and a customer-centric approach. You possess a strong understanding of sales floor dynamics, product knowledge, and the ability to manage customer issues effectively. A high school diploma or GED is preferred for this role.

Must Have Skills for ATS

MS Office

data entry

Job Description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why:  A FUN, stable work environment, with no layoffs in our history.  A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $44,000 - 159,000 annually (100% Commission Based)

Job Description: Your Piece of the Puzzle

This is not your typical sales job! A career in sales at NFM means helping our loyal customers create a home that they love. As a sales professional you’ll have access to an unparalleled product selection at unbeatable prices. Our customers come to you – no cold calling! Our top sales professionals can make over $130,000 per year.

Job Duties: A Day in the Life

  • Be a go-getter! Make a positive first impression
  • Connect Constantly circulate the sales floor and greet customers in a timely manner. Avoid “grouping” or other behaviors that prevent effective greetings
  • Be the Expert Know your customers, know your products – find the perfect fit
  • Maintain a good working knowledge of system functionality and enhancements for faster and more efficient order processing
  • Manage Identify and resolve all post-order problems quickly and efficiently. Partner with other sales staff or customer care teams whenever necessary to ensure prompt and thorough problem resolution

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

  • High School Diploma or GED preferred
  • Excellent communication skills
  • Professional, neat and clean-cut appearance
  • High degree of self-motivation and project positive attitude
  • Customer centric and enjoys serving others
  • Ability to establish rapport and develop trust with customers
  • Ability to enter data quickly and accurately
  • Ability to use MS Office applications and navigate the internet
  • English/Spanish bilingual speakers preferred
  • Pre-employment screening includes, but isn’t limited to, criminal background check

Benefits: What’s in It for You?

As a full-time member of our NFM Family, you will enjoy:
 

  • Same day pay - access to your earned pay on-demand, when you need it the most
  • Competitive pay - generous annual increases up to 7%
  • Inclusive culture – Because everyone who works or shops at NFM should feel right at home
  • Health, dental, vision, life Insurance, short and long term disability
  • Paid holidays (upon hire) and paid time off (after 90 days)  
  • Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)    
  • Virtual and in-person career development opportunities at all levels
  • Paid community volunteer opportunities
  • Tuition Reimbursement
  • You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year.  NFM’s 401(k) also offers Berkshire Stock as an investment option


 Nebraska Furniture Mart is an Equal Opportunity Employer

Nebraska Furniture Mart

Nebraska Furniture Mart, a Berkshire Hathaway Company, is the largest home furnishing store in North America selling furniture, flooring, appliances and electronics. NFM was founded in 1937 by Mrs. B (Rose Blumkin) in Omaha, Nebraska. In 1983, Mrs. B sold a majority interest to Berkshire Hathaway. NFM now has four stores, located in Omaha, Nebraska, Kansas City, Kansas, Des Moines, Iowa and The Colony, Texas.
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